Atento Saves 60% on Total Annual Maintenance Costs Since Moving to Rimini Street in 2015 for its SAP ERP Support
Rimini Street, Inc., a global provider of enterprise software products and services, and the leading independent support provider for Oracle and SAP products, today announced that Atento is saving 60% on its total annual SAP maintenance costs by switching from SAP to Rimini Street support two years ago. Atento is the main provider of customer relationship services and solutions in Latin America, and is among the top three companies of this sector in the world, with broad operational presence in 15 countries. In addition to the substantial savings realized, Atento can run its robust, stable and global SAP ECC 6.0 system for a minimum of 15 years with full support and no required upgrades.
This Smart News Release features multimedia. View the full release here: http://www.businesswire.com/news/home/20170810005334/en/
Atento Saves 60% on Total Annual Maintenance Costs Since Moving to Rimini Street in 2015 for its SAP ERP Support (Photo: Business Wire)
Reducing Dependence on SAP, No Current Benefit to Migrate to S/4HANA
In 2015, Atento embarked on a mission to reduce its dependence and spend on SAP. While the company relies heavily on its stable SAP applications, a critical component of its business operations across 15 countries, Atento could not find a current benefit from undertaking an expensive re-platforming exercise required for a migration to S/4HANA – primarily due to a lack of ROI needed to present a solid business case for the change. Instead, Atento determined that their feature-rich, stable and customized SAP applications provided more business leverage and capability than the immature S/4HANA platform, and that their existing ECC platform more than supported current and anticipated future business operations and needs. With this understanding Atento set out to find a partner that could help them maximize their current SAP investment while providing added value and more responsive support, and selected Rimini Street.
“We have a very high maintenance cost compared to the return we receive for such a considerable annual investment,” said Rogério Ribeiro, CIO at Atento for Latin America, Europe and Central America. “By switching to Rimini Street for support, we immediately reduced our annual support fees by 50%. However, when we factored in all support ticket requests we had opened with SAP that were never resolved and that we had to support ourselves, we calculated our savings to be approximately 60% of our total annual maintenance costs.”
Premium-level Support and a Trusted Advisor
As with all Rimini Street clients, Atento was assigned a dedicated Primary Support Engineer (PSE) with an average of 15 years’ experience in SAP applications and technologies. All clients also receive Rimini Street’s industry-leading service level agreement which guarantees a response time of 15 minutes for critical issues.
“Our move to Rimini Street brought other advantages beyond what we had expected, including freeing up time available for our IT team to focus on more strategic tasks,” continued Ribeiro. “As Rimini Street support is carried out by senior engineers with a deep knowledge of the product they support, the troubleshooting process has been faster. Another positive point is that the company provides ready-to-use solutions. We no longer have to hire a consultant to fine-tune any solutions.”
Under Rimini Street support, Atento went through a consolidation of its ERP instances and the company now has a common platform for its sites in 15 countries. Rimini Street also provides Atento with support for Brazil tax, legal and regulatory updates throughout the year. These complex updates are provided through Rimini Street’s innovative combination of patent-pending tax, legal and regulatory technology, a proven methodology, and ISO 9001-certified development processes to ensure clients receive accurate, high-quality deliverables. To date, Rimini Street has issued more than 135,000 tax, legal and regulatory updates worldwide.
“For the last two years, Atento has confirmed the expected benefit in moving to Rimini Street. Atento was in a similar position to many SAP licensees across Latin America, and around the world, who want to leverage their current, robust SAP release for many years to come and are finding no current ROI or business case to spend the substantial funds and labor required to migrate to S/4HANA,” said Edenize Maron, general manager, Latin America, Rimini Street. “In fact, according to a global survey we recently conducted, 89% of the total respondents plan to continue to run their current SAP ERP releases, and 65% of survey respondents have no plans to, or are currently not committed to, migrating to S/4HANA1. Rimini Street is laser focused on helping enterprise software licensees maximize the value from their robust, stable ERP applications, enabling them to re-allocate significant savings for more strategic initiatives.”
To download a copy of Rimini Street’s report, “Rimini Street Survey: 2017 SAP Applications Strategy Findings,” please click here.
Atento is the largest customer relationship management (CRM) and business process outsourcing (BPO) company in Latin America, and one of the top three biggest providers in the world based on revenue. The organization is also a leader in CRM/BPO services to companies that provide their services in the United States. Since 1999, Atento has developed its business model in 13 countries and currently employs 150,000 people. The company offers a broad CRM/BPO service portfolio to more than 400 clients thorough multiple channels. Its clients are multinational companies that are leading providers in several industries including telecommunications, financial, health, retail, and public administration, among others. Atento trades on the New York Stock Exchange under the symbol “ATTO.” In 2016, the company was recognized as one of the 25 best multinational work places in the world by Great Place to Work® for the fourth consecutive year. For more information, access www.atento.com.
About Rimini Street, Inc.
Rimini Street is a global provider of enterprise software products and services, and the leading independent support provider for Oracle and SAP products. The company has redefined enterprise support services since 2005 with an innovative, award-winning program that enables licensees of IBM, Microsoft, Oracle, SAP, and other enterprise software vendors to save up to 90 percent on total support costs. Clients can remain on their current software release without any required upgrades for a minimum of 15 years. Over 1,300 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, independent support provider. To learn more, please visit http://www.riministreet.com, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.
This press release may contain forward-looking statements. The words “believe,” “may,” “will,” “plan,” “estimate,” “continue,” “anticipate,” “intend,” “expect,” and similar expressions are intended to identify forward-looking statements. These forward-looking statements are subject to risks and uncertainties, and are based on various assumptions. If the risks materialize or our assumptions prove incorrect, actual results could differ materially from the results implied by these forward-looking statements. Rimini Street assumes no obligation to update any forward-looking statements or information, which speak only as of the date of this press release.
© 2017 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.
1 Rimini Street Survey Report, “Rimini Street Survey: 2017 SAP Applications Strategy Findings,” May 2017
Rimini Street, Inc.
Michelle McGlocklin, +1 925 264-6579
For more than 50 years, Business Wire has been the global leader in press release distribution and regulatory disclosure.
Tilaa tiedotteet sähköpostiisi
Haluatko tietää asioista jo ennen kuin ne uutisoidaan? Kun tilaat tiedotteemme, saat ne sähköpostiisi yhtä aikaa suomalaisen median kanssa. Tilauksen voit halutessasi perua milloin tahansa.
Lue lisää julkaisijalta Business Wire
Seoul Semiconductor’s SunLike Series LEDs Win Product of the Year Award from Elektronik Magazine23.3.2018 21:28 | Tiedote
Seoul Semiconductor, a global innovator of LED products and technology, announced on March 23rd that its SunLike Series natural spectrum LED product won the Gold Award at the Elektronik Product of the Year 2018 Awards, hosted by Elektronik (http://www.elektroniknet.de), a leading German electronics publication. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20180323005646/en/ Product of the Year Award from Elektronik Magazine (SunLike) (Photo: Business Wire) As a publication specializing in electrical and electronic components, “Elektronik” is a prestigious magazine with an illustrious history and the largest number of subscribers in Germany. Over the past 20 years, they have conducted annual surveys among their subscribers to find the “most creative and innovative products.” Based on these survey results, Elektronik selects the top product that with the most impact in its corresponding field, and confers the awards accordingl
Elliott Welcomes Imminent Bezeq Board Overhaul and New Era for Strong Independent Governance23.3.2018 19:05 | Tiedote
Elliott Advisors (UK) Limited (“Elliott”), which advises funds which collectively hold a significant economic interest in Bezeq The Israeli Telecommunication Corporation Ltd. (“Bezeq” or the “Company”), welcomes the proposed governance reforms announced by Bezeq last night. In its initial letter to Bezeq Interim Chairman David Granot, dated January 16, 2018, Elliott outlined the urgent need to address the Company’s serious corporate governance issues, and called for changes at the Board level that result in “the right mixture of expertise, independence and integrity for the future.” Elliott stated then, and reiterates now, its belief that “there is significant value to be unlocked if the right steps are taken to improve its corporate governance.” Bezeq has strong business fundamentals, an exemplary workforce, and great potential. Following yesterday’s announcement, Elliott highlights the changes that have occurred since January 16th. Taken together, these amount to a revolution in the
Clovis Oncology Initiates Early Access Program for Rucaparib as Treatment and as Maintenance Therapy in Recurrent Ovarian Cancer in Europe23.3.2018 15:52 | Tiedote
Clovis Oncology, Inc. (NASDAQ:CLVS) today announced the initiation of an early access program in Europe for rucaparib for treatment and as maintenance therapy in recurrent ovarian cancer. The program will be overseen and implemented by Caligor Coghlan, which specializes in early access to medicines. The program, to be known as the Rucaparib Access Program (RAP), will enable participation from certain countries in Europe, where permitted by applicable rules, procedures and regulatory authorities. The RAP protocol allows for rucaparib treatment of an individual patient with third-line or greater BRCA mutant epithelial, fallopian tube, or primary peritoneal ovarian cancer who has platinum-sensitive disease and is unable to tolerate further platinum-based chemotherapy or has platinum-resistant disease and needs treatment with single agent rucaparib. The RAP protocol will also provide access to rucaparib for maintenance therapy of an individual patient with recurrent epithelial ovarian, fal
CHMP Grants Positive Opinion for Clovis Oncology’s Rubraca® (rucaparib) Tablets23.3.2018 15:50 | Tiedote
Clovis Oncology, Inc. (NASDAQ: CLVS) today announced that the European Union’s (EU) European Medicines Agency (EMA) Committee for Medicinal Products for Human Use (CHMP) has adopted a positive opinion recommending the granting of a conditional marketing authorization for Rubraca as monotherapy treatment of adult patients with platinum sensitive, relapsed or progressive, BRCA mutated (germline and/or somatic), high-grade epithelial ovarian, fallopian tube, or primary peritoneal cancer, who have been treated with two or more prior lines of platinum based chemotherapy, and who are unable to tolerate further platinum based chemotherapy. The European Marketing Authorization application for the treatment indication was based on objective response rate and duration of response results from two multicenter, single-arm, open-label clinical trials, Study 10 and ARIEL2, in women with advanced BRCA mutant ovarian cancer who had progressed after two or more prior chemotherapies. “The recommendation
Janssen Announces Positive CHMP Opinion for JULUCATM▼ (dolutegravir/rilpivirine)23.3.2018 15:46 | Tiedote
The Janssen Pharmaceutical Companies of Johnson & Johnson today announced that the Committee for Medicinal Products for Human Use (CHMP) of the European Medicines Agency (EMA) has issued a Positive Opinion recommending marketing authorisation for JULUCA™ (dolutegravir 50mg [ViiV Healthcare UK Ltd]/rilpivirine 25mg [Janssen Sciences Ireland UC]). Dolutegravir/rilpivirine is a single-pill, two-drug regimen for the treatment of human immunodeficiency virus type 1 (HIV-1) infection in adults who are virologically suppressed (HIV-1 RNA <50 c/mL) on a stable antiretroviral regimen for at least six months with no history of virological failure and no known or suspected resistance to any non-nucleoside reverse transcriptase inhibitor (NNRTI) or integrase strand transfer inhibitor (INSTI).1 “We are delighted to be one step closer to bringing JULUCA™ to people living with HIV in Europe,” said Mathai Mammen, M.D., Ph.D., Global Head, Janssen Research & Development, LLC. “Building on our 25-year c
Aitheon Executives Educate World Leaders on Benefits, Challenges of AI at the Annual World Government Summit in Dubai23.3.2018 15:00 | Tiedote
Aitheon, makers of the world’s first blockchain-powered platform to solve real problems by integrating AI, robotics, IoT, human specialists and cryptocurrency, announced today that executives from the company held a series of high-level briefings with world leaders at the Annual World Government Summit in Dubai. Briefings covered the benefits and challenges of AI, and revolutionary new solutions to world challenges made possible by transformative new technologies. (Read the full release at www.aitheon.com/news) This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20180323005269/en/ Aitheon founder and CEO, Andrew Archer, and Chief Strategy Officer, Ryan Burleson, were invited to brief leaders at the Summit by Cyrus Hodes, Co-founder and Director of the AI Initiative, an undertaking of the Future Society at Harvard University’s Kennedy School. Archer and Burleson addressed a variety of AI-related topics, including the impact of AI on
Uutishuoneessa voit lukea tiedotteitamme ja muuta julkaisemaamme materiaalia. Löydät sieltä niin yhteyshenkilöidemme tiedot kuin vapaasti julkaistavissa olevia kuvia ja videoita. Uutishuoneessa voit nähdä myös sosiaalisen median sisältöjä. Kaikki STT Infossa julkaistu materiaali on vapaasti median käytettävissä.Tutustu uutishuoneeseemme