Business Wire

BearingPoint’s Digital Leaders Study 2022 Outlines What it Takes to Be a Digital Leader, and to Win in What Is a Very Competitive and Uncertain Environment

Share

BearingPoint’s recent study, Digital Leaders 2022, identifies the most successful digital organizations and the common characteristics which lead to their success. The management and technology consultancy found that digital-leading companies focus on the following key themes:

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20221115006187/en/

To view this piece of content from mms.businesswire.com, please give your consent at the top of this page.

BearingPoint’s Digital Leaders Study 2022 outlines what it takes to be a digital leader, and to win in what is a very competitive and uncertain environment (Graphic: Business Wire)

  1. Customer centricity
  2. Personalization
  3. Data centricity
  4. Innovation
  5. Ethics and sustainability

BearingPoint assessed 679 companies from 21 sectors in 11 countries, against criteria related to digital product experience, e-commerce, e-CRM, and digital marketing.

The study shows that while much attention is paid to what digital can deliver, digital leadership is hard won, with a massive dependency on getting the execution details right.

Frederic Gigant, Global Leader Customer & Growth at BearingPoint, says: “As new technologies evolve, so does the prescription for being a digital leader. There is no doubt that digitalization has transformed all industries, but there are some – and companies within – who do it better than others. Our Digital Leaders Study 2022 outlines what it takes to be a digital leader, and ultimately, to win in what is a very competitive environment.”

From the industries assessed as part of this study, it is no surprise that Retail scores highest, followed by the Telco, Insurance and Banking industries. Business-to-consumer (B2C) organizations demonstrate some of the highest scores across the dimensions, with overall results showcasing the following findings:

  • Digital Marketing – Instagram has now become the most popular platform for advertising across the companies studied, with a score of 94%
  • Digital Product Experience – 2 thirds of companies target their audience and display more than 2 different product-related contents accordingly
  • E-Commerce – 21% of customer-focused companies (excluding B2B) offer click-and-collect services on the same day, with a total of 42% of companies who offer click-and-collect services
  • E-CRM – 87% of companies studied provide customers with access to an online profile where they can input their information, allowing customers to use their data … and companies as well

Frederic Gigant concludes: “There’s no doubt that mastering digital is essential if organizations want to develop long-lasting client relationships and boost revenue. What makes a digital leader naturally changes over time, but our study has highlighted the key themes which are prevalent today; customer centricity, personalization, data centricity, innovation, and ethics and sustainability. These actions – in combination – are what contributes to organizational success.”

The study showed that organizations take these five critical steps to digital leadership:

1. They place customers at the center of their value proposition

For digital leaders, everything starts with customers. They understand them, personalize offering for them, and make them feel special.

2. They generate a positive emotional response through all interactions with their customers and networks

Digital-leading companies focus on the psychological and behavioral, as emotions engendered by a product last longer than the product’s features, however excellent.

3. They deliver value with a suite of advanced technology that synchronizes activities and leverages data centricity

Digital leaders focus on getting ever-better data sets and exploiting them with advanced analytics to provide enhanced experiences and build a more trusted brand.

4. They innovate in all aspects of their ecosystem

Innovation is a constant, ongoing focus for digital-leading companies. It permeates their organization and interactions with their customers, and their broader ecosystem.

5. They integrate ethics, sustainability, and a broad world view in their day-to-day activities

Digital leaders take a stance and use their scale and influence to drive change, while exemplifying sustainable, ethical practice.

To learn more about what makes a digital leader, you can download the Digital Leaders Study 2022 here: https://www.bearingpoint.com/en/insights-events/digital-leaders-2022/

About BearingPoint

BearingPoint is an independent management and technology consultancy with European roots and a global reach. The company operates in three business units: Consulting, Products, and Capital. Consulting covers the advisory business with a clear focus on selected business areas. Products provides IP-driven digital assets and managed services for business-critical processes. Capital delivers M&A and transaction services.

BearingPoint’s clients include many of the world’s leading companies and organizations. The firm has a global consulting network with more than 13,000 people and supports clients in over 70 countries, engaging with them to achieve measurable and sustainable success.

For more information, please visit:

Homepage: www.bearingpoint.com
LinkedIn: www.linkedin.com/company/bearingpoint
Twitter: @BearingPoint

To view this piece of content from cts.businesswire.com, please give your consent at the top of this page.

Contact information

Alexander Bock
Global Manager Communications
Telephone: +49 89 540338029
E-Mail: alexander.bock@bearingpoint.com

About Business Wire

For more than 50 years, Business Wire has been the global leader in press release distribution and regulatory disclosure.

Subscribe to releases from Business Wire

Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.

Latest releases from Business Wire

Crash Bandicoot Returns in All-new Team Based, Four vs. Four, Competitive Showdown, Crash Team Rumble™9.12.2022 06:30:00 EET | Press release

Get ready to team up and throw down, because Crash and his friends (and foes) are back, and this time there will be some unexpected, fur-ocious competition! In development by the talented team at Toys for Bob who brought fans the acclaimed Crash Bandicoot™ 4: It’s About Time™, Crash Team Rumble ™ is an all-new 4v4, team-based online multiplayer video game set in Crash Bandicoot’s vibrant and zany universe. Published by Activision Publishing, Inc., Crash Team Rumble will release on PlayStation®5, PlayStation®4, Xbox® Series X/S and Xbox One® in 2023. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20221208005292/en/ Crash Team Rumble Gameplay Screenshot (Photo: Business Wire) In Crash Team Rumble , fans can play as Crash, Dingodile, and a host of other friends and frenemies, each of which has their own distinct power, personality, and playstyle, as they compete across wild and varied arenas in 4v4 team-based online multiplayer a

Datopotamab Deruxtecan Showed Encouraging and Durable Efficacy in Patients with Heavily Pretreated HR Positive, HER2 Low or Negative Metastatic Breast Cancer9.12.2022 02:00:00 EET | Press release

Initial results from the TROPION-PanTumor01 phase 1 trial of datopotamab deruxtecan (Dato-DXd) showed encouraging and durable efficacy in patients with heavily pretreated hormone receptor (HR) positive, HER2 low (immunohistochemistry [IHC] 1+ or IHC 2+/in-situ hybridization [ISH]-) or HER2 negative (IHC 0) unresectable or metastatic breast cancer. Safety data were consistent with previous trials of datopotamab deruxtecan. Results were presented today as a Spotlight Poster Discussion (Abstract #PD13-08) at the 2022 San Antonio Breast Cancer Symposium (#SABCS22). Datopotamab deruxtecan is a specifically engineered TROP2 directed DXd antibody drug conjugate (ADC) being jointly developed by Daiichi Sankyo (TSE: 4568) and AstraZeneca (LSE/STO/Nasdaq: AZN). Approximately 70% of breast cancer tumors are considered HR positive and HER2 low or negative.1 For patients with HR positive, HER2 low or negative metastatic breast cancer that progress on or are not suitable candidates for endocrine the

TreviPay Acquires Apruve9.12.2022 01:45:00 EET | Press release

TreviPay, a leader in global B2B payments and invoicing solutions, today announced the signing of a definitive agreement to acquire payment platform Apruve. Apruve offers a robust suite of payment solutions for global enterprises that will complement and expand on TreviPay’s existing order-to-cash technology offerings, merchant invoicing solutions, and the geographical reach of TreviPay’s existing B2B networks. TreviPay has experienced unprecedented demand from global enterprise buyers and sellers resulting in 30% organic growth in 2022, and this acquisition furthers TreviPay's plans to expand its order-to-cash technology offerings and B2B payment network. This acquisition builds on TreviPay’s recent purchase of Baton Financial Services. “TreviPay provides payment and invoicing solutions for a number of leading manufacturers and OEMs; the acquisition of Apruve will accelerate our advancement in the technology manufacturing vertical and expand our geographic reach into key Asian markets

Ipsen Provides Update On Phase III CONTACT-01 Trial Evaluating Cabozantinib in Combination With Atezolizumab in Patients With Metastatic Non-small Cell Lung Cancer Previously Treated With Immunotherapy and Chemotherapy9.12.2022 00:05:00 EET | Press release

Regulatory News: Ipsen (Euronext: IPN; ADR: IPSEY) announced today that the CONTACT-01 study did not meet its primary endpoint of overall survival (OS) at the final analysis. CONTACT-01 is a phase III clinical trial evaluating Cabometyx® (cabozantinib) in combination with atezolizumab (Tecentriq®) versus docetaxel in patients with unmutated metastatic non-small cell lung cancer (NSCLC) who experienced disease progression on or after treatment with an immune checkpoint inhibitor and platinum-containing chemotherapy. Howard Mayer, M.D., Executive Vice President, Head of Research and Development at Ipsen, said: “The results from the CONTACT-01 clinical trial have shown the challenge of treating NSCLC patients after prior lines of treatment have failed. While the findings of the study have not met the primary endpoint in this setting, we remain confident in the clinical efficacy of cabozantinib alone and in combination with another treatment in existing indications in difficult-to-treat tu

Verisign Reports Internet Has 349.9 Million Domain Name Registrations at the End of the Third Quarter of 20228.12.2022 23:57:00 EET | Press release

VeriSign, Inc. (NASDAQ: VRSN), a global provider of domain name registry services and internet infrastructure, today announced that the third quarter of 2022 closed with 349.9 million domain name registrations across all top-level domains, a decrease of 1.6 million domain name registrations, or 0.4%, compared to the second quarter of 2022.1,2 Domain name registrations have increased by 11.5 million, or 3.4%, year over year.1,2 The .com and .net TLDs had a combined total of 174.2 million domain name registrations in the domain name base3 at the end of the third quarter of 2022, a decrease of 0.2 million domain name registrations, or 0.1%, compared to the second quarter of 2022. The .com and .net TLDs had a combined increase of 2.1 million domain name registrations, or 1.2%, year over year. As of Sept. 30, 2022, the .com domain name base totaled 160.9 million domain name registrations, and the .net domain name base totaled 13.2 million domain name registrations. New .com and .net domain

In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.

Visit our pressroom