Accengage Enables Businesses to Personally Connect With Their Customers on WhatsApp
Accengage, an Urban Airship company and Europe’s #1 mobile CRM and push notification technology provider, today announced that it is adding WhatsApp as one of its customer engagement channels. Brands can now engage with prospects and customers using push notifications and automated replies through the WhatsApp Business API. To make it even more powerful and easy to use, the new solution leverages the full power of Accengage’s UI for segmentation, personalization, localized languages and connections with other business systems.
As a WhatsApp Business solution provider, Accengage enables enterprises to send personalized WhatsApp messages and interact with their global customer bases at immense scale.
Businesses using Accengage can send non-promotional notifications and automated replies to WhatsApp users who have explicitly given their consent. Such WhatsApp notifications can include status updates on deliveries or flight times, proactive reminders or transactional details following a booking or an order, as well as requests for customer feedback.
This new Accengage channel opens up even more potential solutions that combine Accengage and Urban Airship technologies. New capabilities like being able to create a personalized loyalty card, coupon or mobile boarding pass or ticket using Urban Airship, and deliver it to customers on WhatsApp via Accengage, are receiving strong interest from international companies across retail, travel and entertainment industries.
“With more than 1.5 billion users across 180 countries, WhatsApp offers businesses a rare opportunity to engage more of their customers with meaningful and impactful experiences,” said Patrick Mareuil, former CEO and co-founder of Accengage, now managing director of EMEA at Urban Airship. “We are already seeing fantastic interest from businesses around the world interested in adding WhatsApp as a channel to reach more prospects and customers in moments that really matter to them.”
About Accengage, an Urban Airship Company
Founded in 2010, Accengage is Europe’s leading Push Notification & Mobile CRM Technology for Mobile Apps, Websites, Facebook Messenger and WhatsApp.
In January 2019, Accengage was acquired by Urban Airship to create the world’s leading digital customer engagement company. Together, the combined company provides the technology to create magical customer experiences via push notifications, in-app messaging, SMS, email, messaging apps, mobile wallets and other channels.
Accengage empowers marketers in more than 70 countries to boost customer engagement, conversion and retention. The company sends over 10 billion push notifications monthly to 900 million customers worldwide for hundreds of brands. To learn more about Accengage, please visit: www.accengage.com.
About the Accengage solution for WhatsApp Notifications
Accengage provides the WhatsApp Business API as part of its SaaS technology. Businesses have access to the Accengage user interface where they can create segments, set up messages, send WhatsApp notifications and analyze performance. Some of the features available now include the support of multilingual messages, personalization, automation and interconnection to external CRM & marketing solutions. Multilingual support and customer success teams are available to onboard new customers and train them on the new channel.
To view this piece of content from cts.businesswire.com, please give your consent at the top of this page.
View source version on businesswire.com: https://www.businesswire.com/news/home/20190327005071/en/
Contact information
UK:
Lucinda Layton
Hotwire UK
+44 20 7608 2500
UrbanAirship@hotwireglobal.com
France:
Sarah Amsellem Arbre / Marine Cressot
Hotwire France
+33
14 312 55 53 / 69
UrbanAirshipFR@hotwireglobal.com
Nicolas Vitre
Urban Airship
+33 1 44 56 88 21
+33 6 88 04
76 86
nicolas.vitre@urbanairship.com
Germany:
Julia da Silva Bastos
Hotwire Germany
+49 89
2620 81 89
urbanairshipDE@hotwireglobal.com
Italy:
Sara Tetti
Hotwire Italy
Number
UrbanAirshipIT@hotwireglobal.com
Spain:
Beatriz Pérez
Hotwire Spain
+34 917 44 1265
beatriz.perez@hotwireglobal.com
About Business Wire
For more than 50 years, Business Wire has been the global leader in press release distribution and regulatory disclosure.
Subscribe to releases from Business Wire
Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Business Wire
Incyte To Present Initial Data for its TGFβR2×PD-1-directed Bispecific Antibody (INCA33890) and its Selective Inhibitor of G12D-mutated KRAS (INCB161734) at the European Society of Medical Oncology (ESMO) Congress 202525.7.2025 00:02:00 EEST | Press release
Incyte (Nasdaq:INCY) today announced that the Company will present key data from its oncology portfolio at the upcoming European Society of Medical Oncology (ESMO) Congress 2025, to be held October 17-21 in Berlin. “We're looking forward to presenting the latest findings across our oncology portfolio at this year’s congress, including initial data for our TGFβR2×PD-1-directed bispecific antibody, INCA33890, and our novel, selective and orally bioavailable inhibitor of G12D-mutated KRAS, INCB161734,” said Pablo J. Cagnoni, M.D., President and Head of Research and Development, Incyte. “These data underscore the importance of establishing treatment options for advanced solid tumors and speak to the potential of INCA33890 and INCB161734 as personalized therapies to enhance outcomes for patients with cancer across a range of tumor types.” Details on the abstracts accepted for oral presentation at ESMO include: INCB161734 (KRAS G12D) Preliminary Phase 1 Results Of INCB161734, A Novel Oral K
DNIB.com Reports Internet Has 371.7 Million Domain Name Registrations at the End of the Second Quarter of 202525.7.2025 00:01:00 EEST | Press release
VeriSign, Inc. (NASDAQ: VRSN), a global provider of critical internet infrastructure and domain name registry services, today announced that, according to the latest Domain Name Industry Brief Quarterly Report from DNIB.com, the second quarter of 2025 closed with 371.7 million domain name registrations across all top-level domains (TLDs), an increase of 3.3 million domain name registrations, or 0.9% compared to the first quarter of 2025. Domain name registrations also increased by 9.3 million, or 2.6%, year over year. The .com and .net TLDs had a combined total of 170.5 million domain name registrations in the domain name base at the end of the second quarter of 2025, an increase of 0.7 million domain name registrations, or 0.4% compared to the first quarter of 2025. The .com and .net TLDs had a combined decrease of 0.1 million domain name registrations, or 0.1%, year over year. As of June 30, 2025, the .com domain name base totaled 157.9 million domain name registrations and the .net
SES and the Luxembourg Government to Develop and Launch New Defence Satellite for GovSat24.7.2025 19:55:00 EEST | Press release
SES and the Luxembourg Government today announced their plan for development of a second satellite for GovSat (LuxGovSat S.A.), the public-private partnership and 50/50 joint venture between SES and the Luxembourg Government that provides secure, reliable and accessible satellite communication services for governments. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250724379713/en/ GovSat-2. Copyright: Thales Alenia Space GovSat-2 will be positioned over the European satellite arc. It will join GovSat-1 in augmenting reliable connectivity services for government customers over the region. The satellite will be built by Thales Alenia Space on its Spacebus 4000B2 platform. Since launching in 2018, the joint venture’s first defence satellite, GovSat-1, operated by GovSat from a secure missions operations centre in Luxembourg, has supported the Luxembourg Directorate of Defence, EU and NATO nations, the U.S. Department of Defens
Infobip Named a Leader in 2025 Gartner ® Magic Quadrant™ for Communications Platform-as-a-Service for the Third Consecutive Year24.7.2025 19:21:00 EEST | Press release
Global communications platformInfobiphas once again been named a Leader in the 2025 Gartner Magic Quadrant for Communications Platform-as-a-Service (CPaaS)1. This year the company is placed furthest in Completeness of Vision. Infobip views this third consecutive recognition as acknowledging its status as a global CPaaS powerhouse. Magic Quadrant2 reports are a culmination of rigorous, fact-based research in specific markets, providing a wide-angle view of the relative positions of the providers in markets where growth is high and provider differentiation is distinct. Providers are positioned into four quadrants: Leaders, Challengers, Visionaries and Niche Players. The research enables customers to get the most from market analysis in alignment with their unique business and technology needs. As a Leader, Infobip is recognized for both its Ability to Execute and its Completeness of Vision. Infobip powers conversations for some of the world’s most innovative businesses including Microsof
Andersen Consulting Expands AI and Digital Transformation Capabilities with Rysun24.7.2025 16:30:00 EEST | Press release
Andersen Consulting strengthens its AI and digital transformation capabilities with collaborating firm Rysun, a technology consultancy specializing in helping enterprises adopt AI and modernize core systems for agility and growth. Rysun helps enterprises scale generative AI initiatives through intelligent data platforms, modern digital foundations, and robust product engineering. With deep expertise in technology, retail, and energy, Rysun provides clients with solutions that drive innovation, efficiency, and customer engagement. “Our collaboration with Andersen Consulting helps us bring our vision of simplifying enterprise AI to a broader client base,” said Vishal Shukla, CEO of Rysun. “Together, we look forward to empowering organizations to maximize returns on their digital investments, scale AI with confidence, and adapt with agility and resilience in a rapidly evolving market.” “This collaboration advances our mission to help clients lead through digital disruption with the most i
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom