Business Wire

Uptime’s 13th Annual Global Data Center Survey Shows Widening Range of Challenges

18.7.2023 13:03:00 EEST | Business Wire | Press release

Share

Uptime Institute today announced the release of its 13th Annual Global Data Center survey. The findings show data center operators facing stricter regulations and more pressure to reduce energy, along with persistent staffing and supply chain issues. The Report shows new technologies potentially presenting a promising way forward, but these often are found lacking in standardization and scalability. While for many organizations, investments in efficiency and resiliency are beginning to pay off, progress has been gradual.

“Our data shows operators grappling with several issues,” said Andy Lawrence, executive director, Uptime Intelligence. “In 2023, the lingering effects of the COVID-19 pandemic have receded, but other challenges have emerged. Digital infrastructure managers are now most concerned with improving energy performance and dealing with staffing shortfalls, while Government regulations aimed at improving data center sustainability and visibility are beginning to require attention, investment, and action.”

Uptime’s Annual Global Data Center survey is the largest, most comprehensive, and longest-running study in the digital infrastructure sector. It provides detailed insights into the digital infrastructure landscape and a view into its future trajectory. Key findings from the 2023 report include:

  • Average global power usage effectiveness (PUE) levels have remained flat for four years. Additional improvements in PUE levels will require significant investment.
  • As more organizations opt for a hybrid approach to IT, the share of enterprise workloads that are run in corporate, on-premises facilities has fallen to below half for the first time and is expected to shrink further.
  • Enterprise operators say data security is the biggest impediment to moving mission-critical workloads to the public cloud. Resiliency and transparency are lesser concerns.
  • Server rack densities are climbing steadily, but slowly. Average rack densities are below 6 kilowatt (kW) per rack; most operators do not have any racks beyond 20 kW. This suggests the widespread use of direct liquid cooling is not imminent.
  • Many operators only collect a limited amount of sustainability related data and will struggle to meet emerging sustainability reporting requirements, or in turn, the requirements of some customers and the public.
  • Most operators believe acceptance of the use of artificial intelligence will grow in data centers, but operators are distrustful of its ability to make reliable operational decisions.

Outages:

  • More than half (55%) of operators reported they have had an outage at their site in the past three years, the lowest number yet recorded. This continues a trend of steady improvement.
  • Power outages continue to be cited as the single biggest cause of outages.

Staffing:

  • Uptime Intelligence data shows that approximately 8% of the data center workforce are women. In the US (if not all countries), this rate is below that of other male-dominated industries, such as mining and construction.
  • Nearly two-thirds of operators have problems recruiting or retaining staff – however, this figure is not currently growing. The largest skill gaps are in operations, mechanical and electrical roles.

About the Survey:

Uptime conducted this year’s annual Global Data Center Survey online from February – April 2023 and collected responses from more than 850 data center owners and operators and nearly 700 vendors and consultants.

Learn More:

Uptime’s 2023 Global Data Center Survey also includes findings on regulatory support, sustainability, and metrics, staffing shortfalls, skills gaps, diversity, innovation and impact, and more. Download the executive summary report here and register for the webinar covering its key trends and takeaways on July 18th at 12:00 PM EDT, 5:00 PM BST.

About Uptime:

Uptime Institute is the Global Digital Infrastructure Authority. For over 25 years, the company has established industry-leading benchmarks for data center performance, resilience, sustainability, and efficiency, which provide customers assurance that their digital infrastructure can perform across a wide array of operating conditions at a level consistent with their business needs. Uptime’s Tier Standard is the IT industry’s most trusted and adopted global standard for the design, construction, and operation of data centers. With its Tier Standard and Certifications, Management & Operations reviews, SCIRA-FSI financial sector risk assessment, broad range of additional risk and performance assessments, intelligence research service, and training courses completed by over 10,000 data center professionals, Uptime has helped thousands of companies in over 114 countries to optimize critical IT assets while managing costs, resources, and efficiency.

Uptime Institute is headquartered in New York, NY, with offices in London, Sao Paulo, Dubai, Riyadh, Singapore, and Taipei. For more information, please visit www.uptimeinstitute.com.

To view this piece of content from cts.businesswire.com, please give your consent at the top of this page.

Contact information

Brenda South
206/706-4647
bsouth@uptimeinstitute.com

About Business Wire

For more than 50 years, Business Wire has been the global leader in press release distribution and regulatory disclosure.

Subscribe to releases from Business Wire

Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.

Latest releases from Business Wire

FEINDEF 27 Has Already Booked 94% of Its Exhibition Space Seven Months Ahead of the Event27.10.2026 15:03:00 EET | Press release

The International Defence and Security Exhibition of Spain (FEINDEF 27) has booked 94% of its exhibition space for 18 to 20 May 2027 at IFEMA Madrid, reflecting strong demand and interest among companies and institutions across the sector. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20261027170443/en/ Ángel Olivares, President of the Feindef Foundation Fundación Feindef announced the figure on Monday at the official presentation of the exhibition's fifth edition, held at Madrid's Rafael del Pino Auditorium. The fair is expected to cover more than 89,000 square metres, 46% more than in 2025. More than 746 exhibitors have been confirmed, up 19% on the previous edition. Of these, 37% are first-time participants and over 250 are international exhibitors, accounting for 33% of the total. The event will feature 14 international pavilions, strengthening its international reach as the defence and security industry gains prominence

Taktile Launches AI-Powered Insights to Accelerate How Banks and Insurers Learn From Decisions27.10.2026 15:00:00 EET | Press release

Taktile, the leader in AI transformation for financial institutions, today announced the launch of Taktile Insights. The new AI-powered solution enables banks and insurers to analyze decision performance faster than ever before, and quickly identify opportunities for improvement through natural-language prompts. While many banks and insurers have automated large parts of decision processes like loan approvals or claims assessments, evaluating performance can still take days or weeks. In a world where AI automates more than ever, the new differentiator won’t be who makes decisions fastest, but who learns and iterates fastest. Taktile Insights allows the people responsible for these processes to ask their decision data a question, instantly generate charts, and act on insights, without relying on separate data teams. “Banks and insurers have spent years investing in technology to make decisions faster. Once AI makes speed a given, the next competitive advantage will come from how quickly

Cognite Spotlights UAE Industrial AI Momentum and Honors Regional Leaders at Impact World Tour Event in Abu Dhabi27.10.2026 15:00:00 EET | Press release

Cognite, the recognized global leader in Industrial AI, today announced the regional winners of its AI Impact Awards. Representatives from honorees ADNOC Gas and ADNOC Upstream joined nearly 200 senior leaders from energy, gas, and petrochemical organizations across the region at the latest stop on Cognite’s 2026 Impact World Tour, which has already visited Houston, Oslo, Mumbai, and Tokyo, with more events scheduled through the end of the year. Celebrating Regional Leadership: The AI Impact Awards The AI Impact Awards Program celebrates achievements in AI-driven innovation, operational excellence, and the use of the Cognite Industrial AI and Data Platform to transform asset-heavy operations to be safer, more sustainable, and profitable. Cognite honors regional winners at World Tour events as part of the agenda’s focus on real-world achievement in Industrial AI. This year’s winners in the EMEA region include: ADNOC Gas received the Impact Award for Enterprise Scale, recognizing the con

Airship Announces Next-Generation AI Capabilities to Deliver the Right Customer Experience in the Moment27.10.2026 15:00:00 EET | Press release

Airship, the mobile-first customer experience company, today introduced new capabilities that activate customer insights and real-time context through a single platform. Building on its breakthrough Airship Decisioning AI for modern mobile platforms like iOS 27, Airship helps enterprise brands understand customer behavior in the moment and deliver personalized mobile interactions that drive conversion and revenue. Customer expectations for tailored experiences are compounding, and legacy platforms struggle to keep pace. Research from Deloitte and Meta states that “80% of U.S. consumers are more likely to purchase from brands offering personalized experiences,” but many organizations fail to meet those expectations due to siloed data, disconnected systems, and developer dependencies. Modern customer experience requires fully understanding who a customer is and what they need in real time. Airship Decisioning AI pairs customer profile data with real-time context right on the user’s devic

NTT DATA Expands AI Factory Footprint Globally to Help Clients Scale AI from Pilots to Production27.10.2026 15:00:00 EET | Press release

NTT DATA, a global leader in AI, digital business and technology services, today announced the global expansion of NTT DATA AI Factories, which provide hands-on environments where organizations can determine how priority AI use cases can be deployed, secured, governed and operated at scale. The environments help business and technology leaders evaluate AI workloads against real-world requirements including infrastructure architecture, performance, workload placement and cost. NTT DATA’s market research shows enterprise leaders want greater confidence about performance and business value before scaling AI investments. For many organizations, the shift from AI pilots to production is stalled by infrastructure bottlenecks, governance concerns, security requirements and uncertainty around operational costs and performance. To help clients make deployment decisions with greater confidence, NTT DATA AI Factories bring together the company’s full-stack AI capabilities with technologies from l

In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.

Visit our pressroom
World GlobeA line styled icon from Orion Icon Library.HiddenA line styled icon from Orion Icon Library.Eye