AUTODOC brings in Amazon expert for EU Category Management

Raoul Heinze joined AUTODOC in May 2023 as Senior Vice President and now heads the new EU Category Management department. As a member of the Executive Leadership Team, he reports directly to Dmitry Zadorojnii, Co-CEO of AUTODOC SE. With 25 years of professional expertise in the retail and technology sectors, he brings a wealth of valuable management experience to this position. Previously, Heinze held various management positions at Amazon for 13 years, where he headed European automotive aftermarket operations between 2016 and 2021.

"AUTODOC is a fascinating company, especially with their clear focus on the European automotive aftermarket segment in 27 countries. For 15 years now, this focus on automotive customers and the associated ecosystem has proven to be extremely successful and financially viable, and that opens up a wide range of options for innovation," says Raoul Heinze. "I am particularly impressed by the speed with which decisions are made and implemented here. The strategic mindset of the management team, along with the passion and drive of the company, fit perfectly with my personal working style. I am extremely excited to work with my colleagues from Marketing and Supply Chain Management to further develop AUTODOC's full potential."

New AUTODOC department in Luxembourg: EU Category Management

In June 2023, AUTODOC established the EU Category Management department in Luxembourg, which is now the base for Europe-wide coordination. EU Category Management is designed to further optimise customer experience at AUTODOC and will work closely with the existing Marketing and Supply Chain/Fulfilment departments. The new department’s tasks include: introducing new categories, expanding the product range for both B2C and B2B/AUTODOC PRO customers, further developing strategic supplier relationships, improving product availability, and managing attractive multi-channel pricing.

"At AUTODOC, we place great emphasis on effective category management as it plays a significant role in improving customer experience and our value proposition," says Dmitry Zadorojnii, Co-CEO of AUTODOC. "We are extremely pleased to have Raoul Heinze take on the new role of Senior Vice President in this area. With his extensive experience, including in the automotive sector, and considerable technical and leadership expertise, he will help us continuously optimise and perfect the experience of even more customer groups."

In addition to Raoul Heinze, eight to ten employees are expected to work at the new company location in Luxembourg. The Category Management division, which includes eight existing teams, will in future comprise around 175 employees, 150 of whom are already employed by AUTODOC in Germany, Moldova, Poland, Portugal, and Ukraine.

The subsidiary Autodoc Luxembourg S.à r.l was founded in May 2023.