ExaGrid Appoints New Directors of International Customer Support
ExaGrid®, the industry’s only Tiered Backup Storage solution, today announced the appointment of Ian Redmond and Simon Powell as the new Directors of International Customer Support for EMEA and APAC.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230913091668/en/
ExaGrid offers in-theater customer support in local languages to its customers, and prides itself on its industry-leading customer support model, where level 2 senior support engineers are assigned to individual customers, ensuring they always work with the same engineer so that customers never have to repeat themselves to various support staff, and issues get resolved quickly.
Redmond and Powell will manage ExaGrid’s customer support for Europe, Asia, the Middle East, and Africa, bringing decades of expertise from the backup industry. Before joining ExaGrid, Redmond had run customer support for Cohesity in the EMEA region for over five years, and has also led customer support teams at Tintri and at EMC for Data Domain. Powell joins ExaGrid from Commvault, where he was a 16-year veteran within their support organization, having spent the last seven years as the Director of Customer Support in EMEA.
“ExaGrid is continuing to expand its reach and now has over 4,000 active customer installations in more than 80 countries. Our business in Europe, the Middle East, Africa, and Asia Pacific is rapidly growing,” said Bill Andrews, President and CEO of ExaGrid. “We have been focused on growing our support staff internationally to support our global customer base, and are pleased to welcome Ian Redmond and Simon Powell to the ExaGrid team to lead our international support engineers.”
About ExaGrid
ExaGrid provides Tiered Backup Storage with a unique disk-cache Landing Zone, long-term retention repository, and scale-out architecture. ExaGrid’s Landing Zone provides for the fastest backups, restores, and instant VM recoveries. The Repository Tier offers the lowest cost for long-term retention. ExaGrid’s scale-out architecture includes full appliances and ensures a fixed-length backup window as data grows, eliminating expensive forklift upgrades and product obsolescence. ExaGrid offers the only two-tiered backup storage approach with a non-network-facing tier, delayed deletes, and immutable objects to recover from ransomware attacks.
ExaGrid has physical sales and pre-sales systems engineers in the following countries: Argentina, Australia, Benelux, Brazil, Canada, Chile, CIS, Colombia, Czech Republic, France, Germany, Hong Kong, India, Israel, Italy, Japan, Mexico, Nordics, Poland, Portugal, Qatar, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Turkey, United Arab Emirates, United Kingdom, United States, and other regions.
Visit us at exagrid.com or connect with us on LinkedIn. See what our customers have to say about their own ExaGrid experiences and learn why they now spend significantly less time on backup storage in our customer success stories. ExaGrid is proud of our +81 NPS score!
ExaGrid is a registered trademark of ExaGrid Systems, Inc. All other trademarks are the property of their respective holders.
To view this piece of content from cts.businesswire.com, please give your consent at the top of this page.
View source version on businesswire.com: https://www.businesswire.com/news/home/20230913091668/en/
Contact information
Media:
Mary Domenichelli
ExaGrid
mdomenichelli@exagrid.com
About Business Wire
For more than 50 years, Business Wire has been the global leader in press release distribution and regulatory disclosure.
Subscribe to releases from Business Wire
Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Business Wire
MediaKind and Harmonic’s Video Business to Combine, Creating a Leading Streaming-Infrastructure Platform8.12.2025 16:37:00 EET | Press release
MediaKind, a global leader in cloud-based video streaming technology, today announced it has entered into an agreement to acquire the Video Business of Harmonic Inc. (NASDAQ: HLIT) for approximately $145 million. Following a French employee works council consultation process, the parties would immediately execute a purchase agreement, and the transaction would be expected to close in the first half of 2026, subject to customary regulatory approvals and closing conditions. The transaction creates a world-class independent SaaS streaming infrastructure provider by combining two established video technology organizations with complementary strengths in SaaS streaming, appliance platforms, and cloud AV workloads. The combined company will serve a blue-chip customer base, generate more than $100 million in annual recurring revenue (ARR), over $150 million in annual appliance revenue, and, as a business 100% focused on video, create an enhanced foundation for long-term growth. Additionally,
Andersen Consulting Elevates Cybersecurity Offering with the Addition of S-RM8.12.2025 16:30:00 EET | Press release
Andersen Consulting enters into a Collaboration Agreement with S‑RM, a global intelligence and cybersecurity consultancy, strengthening its ability to support global clients with risk resilience, incident response, and strategic advisory. Headquartered in the UK, S-RM delivers integrated services spanning cyber advisory, digital forensics, incident response, corporate intelligence, and pre-transaction due diligence. The firm serves family offices, private equity, Fortune 500, and mid-market clients in industries such as financial services, oil, and healthcare, offering hands-on cybersecurity management and custom risk platforms. With 24/7 incident response and deep investigative expertise, S-RM helps organizations strengthen resilience and make informed decisions in complex environments. “In an era where threats evolve constantly, organizations must be proactive, not reactive,” said Heyrick Bond Gunning, CEO of S‑RM. “Through our collaboration with Andersen Consulting, we will better e
Boomi Named a 2025 Geo and Global AWS Partner Award Finalist8.12.2025 16:00:00 EET | Press release
Boomi™, the leader in AI-driven automation, today announced it is a finalist for a 2025 Geography and Global AWS Partner Award, recognizing leaders around the globe that are playing key roles in helping their customers drive innovation and build solutions on Amazon Web Services (AWS). Boomi is excited to announce it has been named a finalist for Rising Star Partner of the Year (Technology), which honors the top AWS Partner that has seen significant year-over-year growth in their Technology business. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20251208700959/en/ Boomi Named a 2025 Geo and Global AWS Partner Award Finalist The Geography and Global AWS Partner Awards recognize a wide range of AWS Partners that have embraced specialization, innovation, and cooperation over the past year. Geo and Global AWS Partner Awards commend partners whose business models continue to evolve and thrive on AWS as they support their customers.
iFIT and F45 Training Announce Global Partnership to Bridge Digital and Studio Fitness8.12.2025 16:00:00 EET | Press release
iFIT, a global leader in connected fitness, content, and equipment, and F45 Training, a leading global fitness community and franchise, today announced a new global partnership that will redefine the member experience by seamlessly integrating at-home digital training with in-studio community fitness. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20251208170773/en/ Launching December 8, the collaboration combines F45 Training’s world-class, high-intensity functional training methodology with iFIT’s immersive workout production capabilities and expansive global platform. Integrated Fitness Collaboration This strategic partnership is built on two key pillars designed to drive engagement for both platforms: Premium Digital Content Access: iFIT will license and feature a curated collection of F45 Training’s signature functional, at-home workouts on its global streaming platform. This immediately brings F45’s acclaimed, results-dr
PHOTRON LIMITED Announces Acquisition of AOS Technologies AG8.12.2025 16:00:00 EET | Press release
PHOTRON LIMITED, a global leader in high-speed and scientific imaging solutions, today announced its acquisition of AOS Technologies AG, a Swiss-based designer and manufacturer of advanced high-speed imaging systems serving automotive, aerospace, industrial, and defense markets. Founded in 2002, AOS Technologies has earned worldwide recognition for its engineering innovation, rugged imaging platforms, and application expertise. The acquisition strengthens PHOTRON’s global strategy to expand technical capabilities, accelerate innovation, and grow its presence across high-performance imaging markets. “AOS Technologies brings engineering depth and a strong product portfolio that is complementary to PHOTRON’s long-term vision,” said Takashi Takimizu, President of PHOTRON LIMITED. “As PHOTRON continues to strengthen its growth strategy through targeted M&A activity and strategic business alliances, this partnership reflects our commitment to building a broader, more innovative global imagin
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom