The last of DNA’s copper-based consumer landline services will be terminated by the end of 2024

In recent years, the copper-based network has primarily been used for landlines and old xDSL broadband connections with maximum speeds of a few dozen megabits per second. The copper-based network should not be confused with modern cable and fibre optics networks that support connection speeds measured in gigabits per second and in which DNA will continue to invest significantly. Together with mobile solutions, these are the modern technologies replacing the copper-based network. For example, in June 2024, DNA’s 5G network already covered almost 98% of the Finnish population.

The decommissioning of DNA’s copper-based network began in Southwest Finland and Satakunta in 2022. Decommissioning efforts in Eastern Finland were underway by the autumn of 2023. By early 2024, there were only a little over one thousand DNA consumer customers still using copper-based broadband across the entire country. For these customers, the services in question were terminated at the end of March 2024. Service for the small number of remaining landline customers will be shut down by the end of 2024. After this, only services for corporate customers in parts of the country will remain.

DNA will be contacting all copper-based network customers

During the transition, DNA will be notifying all remaining copper-based network customers by mail or telephone before any services are terminated. Affected customers will be offered modern replacement services in place of those terminated. Old equipment and facilities in affected areas will be decommissioned once all customers have been moved to replacement services. The equipment will be recycled as electronic waste and reused.

“The copper-based network is an important part of Finland’s telecommunications history, but now it’s time to move on to a new era. We want to offer our customers the best service possible, which is why we are focusing on modern network solutions that are capable of meeting our present and future needs”, DNA’s VP of Access Networks and Premises Toni Sulosalmi says.

Further information for the media:

Toni Sulosalmi, Vice President, Access Networks and Premises, DNA Plc, tel. +358 44 044 2803, toni.sulosalmi@dna.fi

DNA Corporate Communications, tel. +358 44 044 8000, communications@dna.fi

More on the decommissioning of the copper-based network (in Finnish): www.dna.fi/tuki/kuuluvuus-ja-verkot/kupariverkko