New opening hours for Kela’s Kamppi service point

Kela’s customer service point in Kamppi will be open Monday to Friday 9.00–12.00, and at other times by appointment. Contact Kela's telephone customer service to make an appointment.

The Kamppi service point provides facilities where customers can use self-service computers to access Kela’s online services Monday to Friday 9.00–16.00. The Kamppi service point is on Salomonkatu 17 in Helsinki.

The old opening hours were Monday to Friday 10.00–15.00.

Kela will test new opening hours at the customer service point in Kamppi from 11 December 2024 to 31 May 2025. We will provide additional information if the opening hours change again after that.

Most Kela-related matters can be handled online or over the phone

Almost all Kela-related matters can be handled online or over the phone. Kela has an online customer service, OmaKela, which is available in Finnish and Swedish. Customers can use this e-service to apply for benefits, send supporting documents and notify Kela of changes. In OmaKela, customers can also check the status of their application and the payment dates for their benefits. Customers log in with online banking codes, mobile ID or an electronic ID card.

Kela’s telephone customer service offers personal advice on using OmaKela and on how to apply for benefits. Customer service is available by phone every working day 9.00–16.00. It is also possible to make a verbal application by phone if the customer is unable to use other customer service channels.

• E-services
• Contact Kela by phone
• Find your nearest customer service point