New opening hours for Kela’s Matinkylä service point
27.3.2025 09:10:00 EET | Kela/FPA | Press release
The opening hours of Kela’s service point in Matinkylä, Espoo will change as of 31 March 2025. The new opening hours for walk-in customers are 12.00–15.00 on all weekdays except Wednesday. The service is also available by appointment on all weekdays. Almost all Kela-related matters can also be handled online or over the phone.
Starting from 31 March 2025, Kela’s customer service point in Matinkylä will be open from 12.00 to 15.00 on all weekdays except Wednesday (Mon–Tue and Thu–Fri). Appointments before noon can be booked in advance. Service is available on Wednesdays by appointment only. Contact Kela's telephone customer service to make an appointment.
The address of the Matinkylä service point is Suomenlahdentie 1.
The old opening hours were 12.00–15.00 on weekdays (Monday to Friday).
Most Kela-related matters can be handled online or over the phone
Almost all Kela-related matters can be handled online or over the phone. Kela has an online customer service, OmaKela, which is available in Finnish and Swedish. Customers can use this e-service to apply for benefits, send supporting documents and notify Kela of changes. In OmaKela, customers can also check the status of their application and the payment dates for their benefits. Customers log in with online banking codes, mobile ID or an electronic ID card.
Kela’s telephone customer service offers personal advice on using OmaKela and on how to apply for benefits. Customer service is available by phone every working day 9.00–16.00. It is also possible to make a verbal application by phone if the customer is unable to use other customer service channels.
Read more
Contacts
Sanna-Kaisa KoivistoinenHead of Customer Service SectionKela
Tel:050 342 7568s-k.koivistoinen@kela.fiKela's Communications UnitFor media enquiries, please contact us between 9:00 and 16:00, Monday to Friday. This number can be used for interview requests, which we will be happy to forward to an appropriate source at Kela. You can also submit interview requests by email.
Tel:+358 20 634 7745viestinta@kela.fiAlternative languages
Subscribe to releases from Kela/FPA
Subscribe to all the latest releases from Kela/FPA by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Kela/FPA
Handläggningstiderna för de första ansökningarna om allmänt stöd är längre än vanligt hos FPA14.7.2026 12:52:40 EEST | Pressmeddelande
Handläggningen av ansökningar från kunder som ansöker om allmänt stöd för första gången tar för närvarande längre än vanligt hos FPA. Orsaken till att handläggningstiderna är längre just nu är att arbetslösheten har ökat, att många studerande har slutfört sina studier och att många sökandes perioder med inkomstrelaterad dagpenning tar slut. FPA uppskattar att situationen lättar inom de närmaste veckorna.
Yleistuen ensimmäisten hakemusten käsittelyajat ovat Kelassa tavallista pidempiä14.7.2026 12:52:40 EEST | Tiedote
Läs meddelandet på svenska (fpa.fi). Yleistuen ensimmäisten hakemusten käsittely kestää tällä hetkellä Kelassa tavallista pidempään. Käsittelyaikojen pitenemiseen ovat syinä työttömyyden kasvu, opiskelijoiden valmistuminen ja ansiopäivärahakausien päättyminen. Kela arvioi saavansa tilanteen purettua lähiviikkojen aikana.
Studielån för det kommande läsåret kan lyftas redan i augusti2.7.2026 08:53:46 EEST | Pressmeddelande
Studerande kan lyfta studielån för den kommande höstterminen från början av augusti. Studielånet inverkar också på den studerandes möjligheter att få utkomststöd.
Tulevan lukuvuoden opintolainaa voi nostaa jo elokuussa2.7.2026 08:53:46 EEST | Tiedote
Läs meddelandet på svenska (fpa.fi). Pressrelease in English (kela.fi). Opiskelijat voivat nostaa tulevan syyslukukauden opintolainaa elokuun alusta alkaen. Opintolaina vaikuttaa myös opiskelijan mahdollisuuteen saada toimeentulotukea.
Student loan funds for the coming academic year can be taken out already in August2.7.2026 08:53:46 EEST | Press release
Students can take out student loan funds for the coming autumn term starting from the beginning of August. The student loan also affects the student’s eligibility for social assistance.
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom