New opening hours for Kela’s Matinkylä service point

27.3.2025 09:10:00 EET | Kela/FPA | Press release

The opening hours of Kela’s service point in Matinkylä, Espoo will change as of 31 March 2025. The new opening hours for walk-in customers are 12.00–15.00 on all weekdays except Wednesday. The service is also available by appointment on all weekdays. Almost all Kela-related matters can also be handled online or over the phone.

Starting from 31 March 2025, Kela’s customer service point in Matinkylä will be open from 12.00 to 15.00 on all weekdays except Wednesday (Mon–Tue and Thu–Fri). Appointments before noon can be booked in advance. Service is available on Wednesdays by appointment only. Contact Kela's telephone customer service to make an appointment.

The address of the Matinkylä service point is Suomenlahdentie 1.

The old opening hours were 12.00–15.00 on weekdays (Monday to Friday).

Most Kela-related matters can be handled online or over the phone

Almost all Kela-related matters can be handled online or over the phone. Kela has an online customer service, OmaKela, which is available in Finnish and Swedish. Customers can use this e-service to apply for benefits, send supporting documents and notify Kela of changes. In OmaKela, customers can also check the status of their application and the payment dates for their benefits. Customers log in with online banking codes, mobile ID or an electronic ID card.

Kela’s telephone customer service offers personal advice on using OmaKela and on how to apply for benefits. Customer service is available by phone every working day 9.00–16.00. It is also possible to make a verbal application by phone if the customer is unable to use other customer service channels.

Contacts

Sanna-Kaisa KoivistoinenHead of Customer Service SectionKela

Tel:050 342 7568s-k.koivistoinen@kela.fi

Kela's Communications UnitFor media enquiries, please contact us between 9:00 and 16:00, Monday to Friday. This number can be used for interview requests, which we will be happy to forward to an appropriate source at Kela. You can also submit interview requests by email.

Tel:+358 20 634 7745viestinta@kela.fi

Alternative languages

Subscribe to releases from Kela/FPA

Subscribe to all the latest releases from Kela/FPA by registering your e-mail address below. You can unsubscribe at any time.

Latest releases from Kela/FPA

På skärtorsdagen stänger FPA:s telefontjänster för arbetsgivare senast kl. 1326.3.2026 09:02:26 EET | Pressmeddelande

På skärtorsdagen stänger FPA:s kundserviceställen och telefontjänster senast klockan 13. Arbetsgivare kan sköta många ärenden i e-tjänsten för arbetsgivare.

Kelan puhelinpalvelut työnantaja-asiakkaille menevät kiirastorstaina kiinni viimeistään klo 1326.3.2026 09:02:26 EET | Tiedote

Läs meddelandet på svenska (fpa.fi). Kelan asiakaspalvelupisteet ja puhelinpalvelut menevät kiirastorstaina kiinni viimeistään klo 13. Työnantajat voivat hoitaa monia asioita työnantajien asiointipalveluissa.

Arbetet med det nya BC-utlåtandet framskrider – Kanta-tjänsterna och FPA beredda att ta emot utlåtanden26.3.2026 08:50:41 EET | Pressmeddelande

Arbetet med det nya elektroniska BC-läkarutlåtandet går enligt plan: utlåtandet tas i bruk stegvis i år och nästa år. En del av hälso- och sjukvårdsorganisationerna kan sannolikt ta i bruk utlåtandet i höst med möjlighet till både lagring i Kanta och förmedling till FPA.

Uuden BC-lausunnon käyttöönotto etenee – Kanta-palvelut ja Kela valmistautuvat vastaanottamaan lausuntoja26.3.2026 08:50:41 EET | Tiedote

Läs meddelandet på svenska (fpa.fi). Uuden sähköisen BC-lääkärinlausunnon käyttöönotto etenee suunnitellusti: lausunto on tulossa käyttöön vaiheittain tänä ja ensi vuonna. Näillä näkymin osa terveydenhuollon organisaatioista voi saada lausunnon syksyllä käyttöön niin, että tallennus Kantaan ja välitys Kelaan onnistuu.

Direktör Kari-Pekka Mäki-Lohiluoma vid FPA går i pension 1.8.202625.3.2026 15:47:18 EET | Pressmeddelande

Kari-Pekka Mäki-Lohiluoma går i pension från sin tjänst som direktör vid FPA 1.8.2026. Mäki-Lohiluoma är för närvarande ställföreträdande generaldirektör för FPA.

In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.

Visit our pressroom