New opening hours for Kela’s Matinkylä service point

Starting from 31 March 2025, Kela’s customer service point in Matinkylä will be open from 12.00 to 15.00 on all weekdays except Wednesday (Mon–Tue and Thu–Fri). Appointments before noon can be booked in advance. Service is available on Wednesdays by appointment only. Contact Kela's telephone customer service to make an appointment.

The address of the Matinkylä service point is Suomenlahdentie 1.

The old opening hours were 12.00–15.00 on weekdays (Monday to Friday).

Most Kela-related matters can be handled online or over the phone

Almost all Kela-related matters can be handled online or over the phone. Kela has an online customer service, OmaKela, which is available in Finnish and Swedish. Customers can use this e-service to apply for benefits, send supporting documents and notify Kela of changes. In OmaKela, customers can also check the status of their application and the payment dates for their benefits. Customers log in with online banking codes, mobile ID or an electronic ID card.

Kela’s telephone customer service offers personal advice on using OmaKela and on how to apply for benefits. Customer service is available by phone every working day 9.00–16.00. It is also possible to make a verbal application by phone if the customer is unable to use other customer service channels.

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• E-services
• Contact Kela by phone
• Find your nearest customer service point