AI revolutionises software testing - Gofore launches AI testing solution

Testing and quality assurance of systems and software are crucial parts of development work. Their significance as part of smooth software launches or updates is understood and recognised in organizations, but many companies have also noticed that project-based execution of testing and quality assurance just before release is coming to an end. 

There are three main reasons for this. Information systems are becoming increasingly complex, and it is nearly impossible to ensure the functionality and quality of the growing amount of code manually. Secondly, current markets require a very fast digital development cycle, so slow testing hinders competitiveness. Software and applications need to be brought to market quickly and “first time right”.

- Thirdly – and this may be the most important reason – users simply cannot tolerate poorly functioning or insecure digital services. Digital products and services must reach their goal in one go. If a service does not meet the users' requirements, it will not achieve the business objectives set for it. Simply put, one could say that the entire development has been in vain, states Miika Nurminen, Director of Digital Services at Gofore.

Testing included from the start 

According to some estimates, artificial intelligence can enhance testing and quality assurance by as much as 600 percent, and the replacement of manual testing with AI is beginning to become international mainstream. Gofore has been developing AI-assisted testing in various concepts and use cases for about three years and is now launching the Gofore Testing Genius solution. 

Gofore Testing Genius is a cloud-based service based on artificial intelligence. In it, a testing solution suitable for each use case is built into the customer's operational environment, where AI supports the work of human testers. Testing Genius automates processes, workflows, information retrieval, and data generation with the help of AI agents. The service can be flexibly and agilely tailored to meet the customer's needs as an AI and automation-driven solution. 

- Testing Genius integrates testing as a fundamental part of development work from the very beginning. The earlier testing and quality assurance are considered in the development process, the more successful and smoother the project can be expected to be. The solution also allows for unlimited scaling of testing work, as we believe this is the only way to keep up with future development speed, emphasises Nurminen.

With the Testing Genius interface, a wide range of reusable AI agents and assistants can be utilised, even AI agent farms for solving specific problems. Examples of these various quality assurance tasks include test case design, result analysis, situation information gathering and presentation, and supporting decision-making, for instance, regarding when to perform a particular system test. The same ready-made building blocks can be used for any quality assurance and testing tasks and problem situations of the customer. 

AI is an inexpensive assistant 

As the complexity of digital solutions significantly increases the number of required testing personnel, AI assistance enables the necessary testing coverage and frees up the time of those working in this area for other value-generating tasks – in other words, it also brings cost benefits. Gofore can provide AI testing both as hourly work and with service pricing, and the implementation of the service does not require significant initial investments. 

- In addition to advancing the new era of testing activities with our client organisations, we are strengthening these capabilities within the clients' organizations. Our goal is to create sustainable value for the client, concludes Nurminen. 

Gofore Testing Genius is already the second AI service developed by Gofore, alongside the new AI management platform, AI Landing Zone. Gofore also consults and trains corporate leadership in the use and management of AI.