Kela’s services mostly back to normal – outages may still occur
24.4.2026 10:55:24 EEST | Kela/FPA | Press release
The technical problems affecting Kela’s services have largely been fixed. The disruption did not affect the payment of benefits to customers.
We have largely fixed the technical problems that began affecting Kela’s services on Thursday, 23 April. Our website, the OmaKela e-service and our phone customer service are currently working, but outages may still occur on Friday.
The service downtime did not affect the payment of benefits to customers, and Kela is able to process benefit matters.
“The technical problems that affected our services have now mostly been fixed. We apologise for any inconvenience caused to our customers,” says Jukka Melanen, IT Director at Kela.
The disruption in Kela’s services was caused by technical problems. There are no signs of a denial-of-service attack.
Contacts
Kela's Communications UnitFor media enquiries, please contact us between 9:00 and 16:00, Monday to Friday. This number can be used for interview requests, which we will be happy to forward to an appropriate source at Kela. You can also submit interview requests by email.
Tel:+358 20 634 7745viestinta@kela.fiAlternative languages
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