Changes in Kela’s services in Vantaa

Kela has decided to consolidate its customer services in Vantaa to Tikkurila. As a result, the Kela service point located at Vaskivuorentie in Myyrmäki will be closed permanently at the beginning of June. The majority of Kela’s customers access our services online. Personal service will still be available by phone, at service points in or near Vantaa and at joint service points operated by the City of Vantaa.

Personal service still available in Vantaa
You can go to the Kela service point in Tikkurila or any joint service point operated by the City of Vantaa to access Kela’s services.

Kela service point in Tikkurila
Vernissakatu 4
Open Mon–Fri 9–12
Self-service Mon–Fri 9–16 for customers who need to use a public computer to access Kela’s services online.

You can get general advice on Kela-related matters and help with accessing the right services for you at joint service points operated by the City of Vantaa. Joint service points also have Kela application forms, brochures and benefit guides available, and you can use the public computers there to access Kela’s services.

Vantaa Info Myyrmäki
Paalutori 3
Open Mon–Wed 8.45–16.30, Thu 12.00–17.00 and Fri 7.45–15.30

Vantaa Info Tikkurila
Ratatie 11A, 2nd floor (Dixi)
Open Mon–Wed 8.45–16.30, Thu 12.00–17.00 and Fri 7.45–15.30

Up-to-date information on service point opening hours is available on our website at www.kela.fi/visit-kela.

You can also use our e-service or call our customer service

You can use the OmaKela e-service or call our customer service to manage almost all of your Kela-related matters. In OmaKela, you can apply for benefits, submit supporting documents, report changes and check the status of your application and benefit payment dates. You need online banking credentials or a Mobile Certificate to log in to OmaKela.

Kela’s phone service provides personal assistance in Finnish, Swedish and English. Our phone service is open from 9.00 to 16.00 on weekdays (Monday to Friday). You can submit an application verbally by phone if you cannot use any other customer service channels.

We recommend confirming your identity in OmaKela before you call our customer service. You can call us without completing this step, but confirming your identity in advance ensures faster and more secure service. You can also submit a call request in OmaKela for the same day, if it is a weekday, or for the next weekday.

More information

Kela’s customer service