Business Wire

97% of PeopleSoft Licensees Believe Current Releases Meet Their Needs


Rimini Street, Inc. (Nasdaq: RMNI), a global provider of business software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, today revealed significant findings from its recent survey of Oracle PeopleSoft licensees, which was conducted to better understand licensees’ software product and release roadmap strategies, current challenges and application support and operating plans. The survey highlights that an overwhelming 97% of respondents believe their current PeopleSoft releases meet all or most of their business needs. Further, many licensees are taking steps to maximize the value and extend the lifespan of their robust and mature current releases, including moving their PeopleSoft software to a cloud hosting platform, utilizing Application Management Services and switching their annual support to third-party support providers like Rimini Street.

This press release features multimedia. View the full release here:

97% of PeopleSoft Licensees Believe Current Releases Meet Their Needs (Graphic: Business Wire)

97% of PeopleSoft Licensees Believe Current Releases Meet Their Needs (Graphic: Business Wire)

Oracle licensees who responded to the Rimini Street survey include a mix of CIOs and VPs of IT, IT directors and managers, application managers, application leads and Oracle administrators across a variety of industries including Financial Services, Retail, Manufacturing, Education, Telecommunications, Building and Construction, Government, Transportation and Logistics, Pharmaceutical and Life Sciences, Insurance, and Oil and Gas.

To access a copy of Rimini Street’s report, “Survey Report: Licensees’ Insights into the Future of Their PeopleSoft Roadmaps,” click here.

Licensees Maximizing the Value and Extending the Lifespan of Current Releases

Instead of investing significant time, resources and capital to perform what they view as expensive, low ROI release upgrades or full migrations to Oracle Cloud ERP, many PeopleSoft licensees are taking steps to maximize the value and extend the lifespan of their current, robust and mature releases.

For example, despite PeopleSoft 9.2 being generally available since March 20131, 64% of respondents are still running at least part of their business on PeopleSoft 9.1 or earlier releases, which are no longer fully supported by Oracle. Currently, less than 50% of respondents have indicated any definitive plans to upgrade their PeopleSoft applications.

Vendor Support is Expensive and Provides Low Value for PeopleSoft 9.1 or Earlier Releases

For PeopleSoft licensees who are continuing to utilize their current PeopleSoft 9.1 or earlier release and have chosen not to upgrade to PeopleSoft 9.2, they are now in Oracle Sustaining Support and no longer get access to new fixes, critical patch updates or tax, legal and regulatory updates. Despite the reduced service breadth, 72% of respondents running PeopleSoft 9.1 or earlier releases are still paying Oracle for expensive and low value Sustaining Support that does not meet their full support needs, resulting in 43% of these same PeopleSoft licensees also paying Oracle additional fees for supplemental critical tax, legal and regulatory updates, and 39% having to allocate their own resources to help fill the service gap by self-supporting their PeopleSoft environments.

PeopleSoft 9.2 Provides Limited Additional Business Value and ROI

Of those licensees who are currently planning to eventually upgrade to PeopleSoft 9.2, nearly 85% indicated they are doing so primarily for support reasons and not to implement or leverage the benefits of any new features or functional enhancements. In fact, according to a poll by the Quest Oracle Community, nearly half of PeopleSoft 9.2 licensees have rolled out zero new features to end users2.

Of the respondents who are running PeopleSoft 9.2, 53% indicated that they did not leverage strong innovation on a consistent basis from new Oracle PeopleSoft 9.2 updates. However, despite the updates providing a seemingly low ROI and value, 96% indicated it can be very expensive and time-consuming to apply the Oracle PeopleSoft 9.2 updates, taking up to six weeks to test, validate and apply just one update, requiring an average of three-to-five resources during that time to perform the work.

Despite these significant cost and resources needed to complete an Oracle PeopleSoft 9.2 update, the majority of PeopleSoft 9.2 survey respondents appear to stay current with Oracle’s updates primarily to ensure that they retain access to Oracle full support.

PeopleSoft Licensees are Leveraging the Cloud to Extend the Lifespan of Current Releases

The survey also revealed that cloud continues to play an integral role in the future of licensees’ PeopleSoft roadmaps, with 87% of all respondents currently evaluating, actively moving to, or already running some or all their PeopleSoft applications on a cloud platform. Migrating their PeopleSoft system to a cloud environment can eliminate the need for significant capital investments in data center server refreshes, reduce operating costs and provide better user performance. In fact, 29% of respondents indicate that they have already migrated their PeopleSoft system to a cloud hosting provider. Lifting and shifting existing PeopleSoft software to a cloud environment provides the cloud-related benefits noted above, while allowing the respondents to extend the lifespan of their proven, current software releases for many additional years without having to address aging hardware infrastructure challenges.

Challenges with Oracle Support Persist

Finally, the survey underscores that challenges persist with regard to Oracle annual maintenance and support in comparison to the perceived benefit of that support, consistent with findings from a 2019 survey. The number one issue surfaced in the current survey, cited by 56% of all respondents, is the high annual maintenance and support fees charged by Oracle. Additionally, 43% of respondents cited dissatisfaction with the time it takes for Oracle to respond to issues, 43% of respondents noted that they have to escalate priority tickets to get the right expertise, and 16% of respondents were dissatisfied that Oracle annual maintenance and support does not provide support for customizations as a standard feature.

Rimini Street Helps Organizations Take Back Control of PeopleSoft Roadmaps

Rimini Street enables clients to maximize the value and extend the lifespan of current PeopleSoft releases by saving 50% on vendor annual support fees and up to 90% on the total cost of maintenance for PeopleSoft, while supporting their existing PeopleSoft releases for a minimum of an additional 15 years without any forced upgrades or updates. Clients enjoy faster, more comprehensive support including 10-minute response SLAs for critical P1 issues, the industry’s fastest Legislature-to-LiveTM tax, legal and regulatory updates, and support for custom code and integrations, all at no extra cost. With Rimini Street, IT organizations running PeopleSoft are able to leverage immediate budget and time savings to focus on the strategic priorities of their business, without Oracle dictating their roadmap decisions or timing.

“While our PeopleSoft 9.2 software release more than meets our business needs, we were struggling to justify the cost required to support the platform. In comparison to the cost, time and resources required for us to keep up to date on the vendor’s forced updates just to remain in full support, we were not getting sufficient support from the vendor in return,” said Ho Lee, HR and IT Service Team Leader, Kolon Benit. “We moved to Rimini Street Support and now save significantly on our annual maintenance, plus we are guaranteed a minimum of 15 years’ support for our current PeopleSoft software release. This has enabled us to free up significant resource and budget to focus on more strategic initiatives within the business.”

“Our PeopleSoft survey indicates an overall trend that many PeopleSoft licensees are taking steps to maximize the value and extend the useful life of their current PeopleSoft releases, but they need a better support solution that provides more value at a lower cost, and doesn’t require any forced upgrades or updates for years to come,” said Frank Reneke, group vice president and general manager, Oracle Services, Rimini Street. “PeopleSoft licensees who switch to Rimini Street Support can extend the lifespan of their existing release for a minimum of 15 years with no required updates, upgrades or migrations at up to a 90% total maintenance and support cost savings. Tax, legal and regulatory updates and full customization support are included at no additional charge. They can also leverage Rimini Street Application Management Services for PeopleSoft to run their system – creating an efficient, managed ‘turnkey’ solution that integrates operations and support into a single offering, provided by a single, fully-accountable vendor.”

For more information on Rimini Street Support for PeopleSoft click here.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. To date, more than 3,500 Fortune 500, Fortune Global 100, midmarket, public sector and other organizations from a broad range of industries have relied on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, the duration of and economic, operational and financial impacts on Rimini Street’s business of the COVID-19 pandemic, as well as the actions taken by governmental authorities, clients or others in response to the COVID-19 pandemic; catastrophic events that disrupt Rimini Street’s business or that of its current and prospective clients, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation or in the government inquiry or any new litigation; Rimini Street’s need and ability to raise additional equity or debt financing on favorable terms and Rimini Street’s ability to generate cash flows from operations to help fund increased investment in Rimini Street’s growth initiatives; the sufficiency of Rimini Street’s cash and cash equivalents to meet its liquidity requirements; the terms and impact of Rimini Street’s outstanding 13.00% Series A Preferred Stock; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the customer adoption of Rimini Street’s recently introduced products and services, including its Application Management Services (AMS), Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services Rimini Street expects to introduce in the near future; the loss of one or more members of Rimini Street’s management team; uncertainty as to the long-term value of Rimini Street’s equity securities; and those risks discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on August 5, 2020 and as updated from time to time by other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.

© 2020 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.

1 Marketwire: Oracle Releases Oracle’s PeopleSoft 9.2, March 18, 2013:


Contact information

Michelle McGlocklin
Rimini Street, Inc.
+1 925 523-8414

About Business Wire

For more than 50 years, Business Wire has been the global leader in press release distribution and regulatory disclosure.

Subscribe to releases from Business Wire

Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.

Latest releases from Business Wire

Datasite Enters Agreement to be Acquired by CapVest19.10.2020 22:00:00 EESTPress release

Datasite® (the “Company”), has entered into an agreement to be acquired by funds managed by CapVest Partners LLP (“CapVest”), an international private equity firm. Headquartered in Minneapolis, Datasite is a leading SaaS provider for the mergers & acquisitions (M&A) industry, with more than 750 employees in 25 locations across 13 countries. Over the last five years, Datasite has built a rapidly growing customer base in over 180 countries and its award-winning products and services make it a truly global player in this market. In 2019, Datasite increased revenue by more than 30% as it facilitated close to 10,000 deals. The transaction represents an important milestone for Datasite, which empowers dealmakers around the world with the tools they need to succeed across the entire deal lifecycle, including its core due diligence application, Datasite Diligence™, its application to aid the preparation of transactions, Datasite Prepare™, its application for optimizing the early stage marketin

Successful Certification of Kalray’s Smart Storage Adapter19.10.2020 19:00:00 EESTPress release

Kalray (Paris:ALKAL) (Euronext Growth Paris: FR0010722819 – ALKAL), a pioneer in processors for new intelligent systems, today announced that its K200™ Coolidge™ based smart storage adapter solution has been certified for NVM ExpressTM over Fabrics (NVMe-oF) with TCP (NVMe™/TCP) protocol by the NVM Express organization through the University of New Hampshire InterOperability Laboratory (UNH-IOL), an independent testing provider of standard conformance solutions and multi-vendor interoperability. Data Centers are undergoing a very important revolution with rapidly evolving network architectures and technologies. This is mainly due to the explosion of usages, the surge of data to be processed and the resulting exponential growth of the number of machines to be managed to support this growth. Until now, storage has been one major bottleneck of this expansion. The introduction of flash memory-based SDD (Solid-State Drive) with hyper-fast communication protocols such as NVMe™/TCP, offers a

Octapharma announces FDA approval of updated NUWIQ® Prescribing Information to include immunogenicity data in previously untreated patients19.10.2020 18:29:00 EESTPress release

Octapharma is pleased to announce that the U.S. Food and Drug Administration (FDA) has approved an updated Prescribing Information (PI) for NUWIQ®, Octapharma’s human cell line-derived recombinant factor VIII (FVIII). NUWIQ ® is approved for the prevention and treatment of bleeding in people with haemophilia A. The updated PI includes immunogenicity data from the NuProtect study in previously untreated patients (PUPs). FVIII inhibitor development is the most serious treatment complication in previously untreated patients (PUPs) with severe haemophilia A. The development of inhibitors against exogenous FVIII can reduce the effectiveness of treatment and negatively impact a patient's long-term joint health and quality of life. Minimising the risk of inhibitor development is therefore a key consideration in treatment decisions for PUPs. The updated NUWIQ® PI includes data from the NuProtect study, which was the largest prospective study of a single FVIII product in true PUPs. Patients rec

Activist Malala Yousafzai and American Football Coach Katie Sowers Among Others to Headline PMI® Virtual Experience Series19.10.2020 16:00:00 EESTPress release

Project Management Institute (PMI), the world's leading association for the project management profession, is providing professionals around the world the opportunity to join three more groundbreaking Virtual Experience Series events on 20 October 2020, 12 November 2020, and 9 December 2020. Hosted by journalist, television host, and executive producer Tamron Hall, these online events connect attendees to hear unique perspectives and lessons-learned from inspiring thought leaders and experts. This press release features multimedia. View the full release here: Hear Pakistani education activist and the youngest Nobel Prize laureate, Malala Yousafzai, speak about advancing female education and enabling women’s leadership globally. (Photo: Business Wire) “By bringing these topics to light and providing them a global stage, we can embolden people to embrace change and lean in to new opportunities,” said Sunil Prashara, president and

Bentley Systems announces Executive Appointments of Nicholas Cumins (Chief Product Officer), Katriona Lord-Levins (Chief Success Officer), and Chris Bradshaw (Chief Marketing Officer)19.10.2020 16:00:00 EESTPress release

Bentley Systems, Incorporated (Nasdaq: BSY), the infrastructure engineering software company, announced today, following the initial public offering of its stock on September 23, the company’s successful recruitment for three significant operating positions. All three new executives are presently in place. This press release features multimedia. View the full release here: Nicholas Cumins, Chief Product Officer, Bentley Systems (Photo: Business Wire) Greg Bentley said, “While Bentley Systems accomplished much throughout our 36 years of growth as a privately-held company, and I am proud of our executive talent depth, we obviously could not internally develop public company experience. The principal purpose of our IPO last month was to assure market liquidity for our colleagues, and especially executive shareholders, in advance of many anticipated retirements. In turn, for the executive opportunities accordingly created, our new h

FutureOn Secures Investment from the Bentley Acceleration Fund for Oil & Gas Digitalization19.10.2020 16:00:00 EESTPress release

FutureOn, the fast-growing Norwegian software company that works with an expanding portfolio of global energy companies, announced today that it has secured an investment from the Bentley Acceleration Fund and established a strategic partnership with US-based Bentley Systems to accelerate the digitalization of the oil and gas industry. FutureOn and Bentley Systems (Nasdaq: BSY), the infrastructure engineering software company, will combine FutureOn’s award-winning field design application (FieldAP) and its API-centric collaboration platform (FieldTwin) with Bentley’s iTwin platform to provide customers a next-generation digital twin solution capable of driving design methodologies in upstream project development for the next decade. Both FutureOn and Bentley platforms use open web standards to facilitate complex integration and customization, and the combined offerings are already being implemented in exploration and production workflows. “This is a significant milestone for FutureOn w

In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.

Visit our pressroom