Administer invests in developing customer experience and customer management: Tiina Moberg appointed as Head of Customer Relationship Management
Administer wants to be the best player in its industry by delivering a high-quality customer experience and making customers’ financial and payroll management efficient and smooth. In order to achieve these goals, we are investing in customer relationship management and improving the customer experience by appointing Tiina Moberg as the new Head of Customer Relationship Management. Moberg joined the Group on 1 August 2022.
“One of the focus areas of Administer’s strategy is a superior customer experience. The brand is built on customer experience and the promises made through this are fulfilled in customer interactions. I’m very happy and pleased about the new position and excited to join the Administer organisation and get into work. Administer is a big and strong player in its line of business, and it’s great to be given the opportunity to build and strengthen customer relationship management in a new industry for me. Our goal throughout the Group is also to reform the industry by utilising new technology and procedures,” says Tiina Moberg.
“Our Group is growing rapidly, and the importance of customer management and customer experience are emphasised in the competitive market. Brand and reputation are important competitive advantages for us, which is why we want to invest heavily in developing customer relationship management throughout the Group. We aim to invest in and develop these areas and thereby strengthen our position as a pioneer in the market. Tiina has solid experience in the management of B2B business operations with well-known brands, especially in the development of customer experience and electronic services. I would like to warmly welcome Tiina to our Group,” says Peter Aho, CEO.
For further information, please contact:
Peter Aho
CEO
Administer Group
Tel. +358 (0)40 501 3661
peter.aho@administer.fi
Tiina Moberg
Head of Customer Relationship Management
Administer Group
Tel. +358 (0)50 994 4293
tiina.moberg@administer.fi
About Administer Oyj
Administer OyjItämerenkatu 5
00180 Helsinki
Administer Group, founded in 1985, is a Finnish company that offers financial and payroll management services as well as consulting and software services. Our customers include organisations of all sizes, from small and mid-sized companies to large enterprises and municipalities. Our goal is to reform the financial management service market by developing new technologies and solutions. Measured in revenue, we are one of the largest providers of financial management services and HR and payroll services in Finland. In 2021, our revenue was EUR 42 million and we employed approximately 600 financial management professionals.
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