Business Wire

BAI Announces 2020 Global Innovation Award Finalists

28.1.2021 16:30:00 EET | Business Wire | Press release

Share

BAI announced the finalists for the 2020 BAI Global Innovation Awards, the industry’s prestigious awards program that celebrates new and innovative solutions in the financial services industry worldwide.

Now in its tenth year, the BAI Global Innovation Awards recognizes leading financial services organizations on a global scale. This year, the awards drew hundreds of nominations from industry leaders demonstrating how their organizations used innovation to tackle their challenges in creative, impactful ways. Each nomination is evaluated by the Innovation Circle, a panel of global financial services innovation leaders who weigh each submission on originality and impact on consumers, employees, communities and the industry to determine the top innovations of the year.

The 2020 BAI Global Innovation Awards finalists are:

Consumer Products of Services Innovation

  • Bank Pekao S.A., Poland: PeoPay KIDS
  • CaixaBank S.A., Spain: HolaBank – Onboarding + mortgageNow
  • FNB Life, South Africa: Dynamic Life – Home
  • Meridian Credit Union, Canada: Meridian’s Price Drop
  • OneConnect Smart Technology Co., Ltd. (Shenzhen), China: Smart Fast Claim

Customer Experience Innovation

  • Bank of Montreal, Canada: BMO AI Cashflow Prediction
  • Commonwealth Bank of Australia: Bill Sense
  • DBS Bank Ltd, Singapore: DBS Chatbot – Guided Conversation
  • Finicity, United States: Empowering the Customer Through Open Banking & Credit Decisioning
  • FNB Life, South Africa: We’ve Got You COVI(R)D

Human Capital Innovation

  • Citizens Financial Group, United States: Jamie Virtual Career Assistant
  • SberBank, Russia: Employee Digital Care Program
  • Ziraat Bank, Turkey: Hidden Power of Communication

Internal Process Innovation

  • CaixaBank S.A., Spain: The New Mobility Section at Now
  • DenizBank, Turkey: Digital Scorecard
  • ICICI Bank, India: OPTIMUS – Payment Invoicing and ID Card Issuance System
  • OneConnect Smart Technology Co., Ltd. (ShenZhen), China: Smart Contract Cloud Platform
  • SberBank, Russia: Contact Center Internal Improvement Process

Marketing Innovation

  • Emirates NBD Bank, United Arab Emirates: Emirates NBD Anti-Phishing "It Wasn't Me" Campaign
  • imaginTech S.A., Spain: New imagin, a New Way to Communicate
  • Synchrony, United States: Millie: A Multi-Channel Personal Finance Platform for Women

RegTech Innovation

  • Abu Dhabi Global Market Financial Center (ADGM), United Arab Emirates: ADGM and ClauseMatch collaborate to launch Regulation 2.0
  • Fino Payments Bank, India: Enterprise Risk & Fraud Management solution
  • KAL ATM Software, Germany: New approach to costly and disruptive ATM hardware upgrades
  • Ping An Technology (Shenzhen) Co., Ltd., China: Pingan Beehive Federated Intelligence Platform

Small Business Products or Services Innovation

  • Aliasware, Inc., United States: PayVus Small Business Credit Card
  • Banco Bradesco, Brazil: Open Banking Initiative: Portal MEI, Solutions for the Individual Micro Entrepreneur
  • İşbank, Turkey: TekCap
  • RBC Ventures, Canada: Ownr

Societal and Community Impact Innovation

  • Citi Ventures Studio, United States: City Builder
  • Union Bank of the Philippines: UBX SeekCap
  • Woodforest National Bank, United States: Woodforest CEI-Boulos Opportunity Fund

Congratulations to all the finalists of the 2020 BAI Global Innovation Awards. The winners will be announced in February. To learn more please visit BAI Global Innovation Awards.

About BAI

As a nonprofit, independent organization, BAI has delivered the financial services industry’s most actionable insights for more than 95 years, enabling leaders to make smart business decisions every day. We provide in-depth, proprietary research to more than 40 of the top US banks, support more than 2,100 financial services organizations with compliance and professional development training, provide trusted, relevant thought leadership through BAI Banking Strategies reports, podcasts and webinars, and offer specialized events and programs. For more information, visit www.bai.org.

To view this piece of content from cts.businesswire.com, please give your consent at the top of this page.

Contact information

Holly Hughes
BAI, Chicago
hhughes@bai.org
+1 (312) 683-2305

About Business Wire

For more than 50 years, Business Wire has been the global leader in press release distribution and regulatory disclosure.

Subscribe to releases from Business Wire

Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.

Latest releases from Business Wire

Vantor, UK Ministry of Defence and Industry Partners Establish Defence Intelligence Innovation Cluster – Project FAIRFAX16.9.2026 11:00:00 EEST | Press release

Vantor, the leader in unified spatial intelligence, announced today it has joined the UK Ministry of Defence and industry partners to launch the UK Defence Intelligence Innovation Cluster, a new collaboration designed to accelerate the development and deployment of next-generation defence and intelligence capabilities and strengthen the UK’s sovereign defence industrial base. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260916244808/en/ Vantor's Mike Buckley with RAF Wyton officials, council and industry partners at the FAIRFAX Collaboration Hub opening. The cluster is being established through Project FAIRFAX, a joint initiative between the UK Ministry of Defence, Huntingdonshire District Council, Vantor, CGI UK and MAIAR. Together, the founding partners are creating a permanent hub at RAF Wyton where the UK government, industry and academia can work together on operational challenges, evaluate emerging technologies and a

More than Half of Consumers are Comfortable with AI Agents Applying for Credit, Experian Research Finds16.9.2026 11:00:00 EEST | Press release

Consumers are ready to take the next step in their relationship with artificial intelligence (AI), according to AI in Risk: The Rise of Agentic Commerce, new research from data and technology company, Experian, conducted by Forrester Consulting. The study of 6,247 credit-active consumers across 13 EMEA and Asia Pacific markets, found that more than half (54%) of respondents are comfortable with AI agents applying for credit on their behalf. The findings point to the next stage in the evolution of financial services, where consumers are becoming comfortable allowing AI to move beyond providing information to supporting parts of the lending journey, including comparing lenders, checking eligibility, completing applications and securely submitting authorised documents. "Consumers are already changing the way they engage with financial services," said Mariana Pinheiro, Chief Executive Officer, Experian EMEA & Asia Pacific. "They are not just experimenting with AI anymore; they are beginnin

Aqara Announces the Availability of The Spatial Multi-Sensor FP400, Offering Advanced Spatial Intelligence for Smart Homes16.9.2026 10:00:00 EEST | Press release

Aqara, a global leader and pioneer in IoT, today announced the release of the Spatial Multi-Sensor FP400. The FP400 is designed to bring precise, spatial intelligence to homes without sacrificing the privacy typically compromised by smart cameras. Rather than simply detecting motion or presence, the FP400 enables homes to better understand occupancy, movement, and context for more granular and personalized automations and insight. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260916958372/en/ Aqara Announces the Availability of The Spatial Multi-Sensor FP400, Offering Advanced Spatial Intelligence for Smart Homes The Spatial Multi-Sensor FP400 redefines how smart homes perceive and interact with living spaces by combining high-precision spatial sensing with AI-powered environmental understanding. Powered by a next-generation high-precision 60GHz mmWave radar, the FP400 delivers industry-leading multi-person sensing, precise

Cambridge Associates Opens Italian Office and Expands European Leadership16.9.2026 10:00:00 EEST | Press release

Global investment firm Cambridge Associates (CA) today announced the opening of a new office in Milan and the appointment of two senior hires in Europe. The move reflects the firm’s ongoing commitment to providing bespoke services to current and future institutional and family office investors across the region. Raphael Heynold has joined the Client Solutions team as Head of EMEA and APAC and will serve on the firm’s EMEA Operating Committee. Based in London, Raphael is a key member of the Global Client Solutions Leadership team, responsible for driving growth and market expansion and overseeing client engagement efforts across Europe, the Middle East, and Asia Pacific regions. Heynold brings more than 30 years of experience across client strategy, investment banking and investment management, and has worked with many sophisticated families and institutions around the world. Riccardo Pianeti has joined Cambridge Associates to lead the Italian office. He will serve as Head of the Milan

International Expansion Far Outweighs M&A as a Legal and Compliance Execution Burden, CSC Research Finds16.9.2026 09:49:00 EEST | Press release

International expansion is creating a far heavier legal and compliance execution burden than M&A itself, with nearly three quarters (74%) of senior cross-border professionals citing market entry or international expansion as a leading burden, compared with just 28% for M&A transactions, according to new research from CSC, the leading provider of global business administration and compliance solutions. The challenge extends well beyond deal execution. Ongoing entity governance and compliance is cited by 71% of respondents, highlighting the operational burden of establishing and maintaining a presence across multiple jurisdictions. CSC’s new report, The Cross-Border Readiness Gap: Navigating the Legal and Compliance Burden of International Expansion, draws on the views of 200 senior professionals globally with direct experience of cross-border transactions, expansion, restructuring, and entity or compliance work. Fragmented entity and ownership information is a major source of that compl

In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.

Visit our pressroom
World GlobeA line styled icon from Orion Icon Library.HiddenA line styled icon from Orion Icon Library.Eye