Citi to Transform EMEA Headquarters in Major London Refurbishment
26.1.2022 08:30:00 EET | Business Wire | Press release
Citi today announced its intent to transform its London headquarters, home to its UK and EMEA (Europe, Middle East and Africa) operations. The refurbishment of the iconic Citi Tower in Canary Wharf will create a stunning workplace for the future, incorporating the latest technology and the highest standards of environmental design. With flexible work and collaboration spaces, alongside well-being zones for employees, the transformation of Citi Tower represents Citi’s enduring commitment to its people, to London, and to delivering excellence for its clients around the world.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20220125006049/en/
Conceptual image Citi Tower Interior (Graphic: Business Wire)
“Our aim is to create an environmentally sustainable, innovative and exciting place to work, incorporating modern design, state-of-the-art technology, and best practices in employee and client spaces,” said David Livingstone, Citi’s EMEA CEO. “Citi Tower is a significant investment in our people and our growing business in the UK and the broader EMEA region.”
Citi purchased the 42-story office tower at 25 Canada Square in 2019 in a demonstration of its commitment to London as its EMEA headquarters and a vital global hub for the bank.
Citi Tower will be refurbished to reflect the changing nature of work, with even greater emphasis on shared spaces where colleagues can come together. “We’re a business of energy and ideas, and we thrive on bringing people together,” said Livingstone. “Our rejuvenated EMEA headquarters will be designed to maximise collaborative work-spaces, supported by technology, to enable us to work flexibly and with maximum agility.”
The renovation is expected to be completed in 2025.
John Glen MP, the Economic Secretary to the Treasury and City Minister, said: “We are delivering on our roadmap for ensuring the UK remains a world leader in financial services by making it more open, more competitive, more technologically advanced, and more sustainable. This welcome investment from Citi in its London HQ is another vote of confidence in the City and its role as one of the preeminent international finance hubs.”
The environmental impact of the new Citi Tower has been central to the planning and design. The decision to refurbish the building and bring it up to modern efficiency and environmental standards instead of demolishing the existing structure is expected to save the release of an estimated 100,000 tonnes of embodied carbon, the equivalent of running almost 22,000 family cars for a year.* Updating infrastructure and implementing efficiency measures will also minimise electricity consumption and reduce water consumption by 20%.
Citi Tower is among the largest workplace refurbishment projects in Europe and the bank will be applying for the project to become the UK’s tallest office refurbishment project to gain high-level LEED, WELL and BREEAM certifications.**
Yasmin Al Ani Spence, Director at architectural firm WilkinsonEyre, lead designer of the project, said: “Citi challenged us to make a 20-year-old tower compatible with its vision for the future of work. Our architectural interventions will hopefully inspire both staff and visitors to Citi. Well-being has been put at the heart of the project by introducing innovative collaboration spaces, enhanced connection, state-of-the-art amenities and impactful access to greenery, promoting biophilia. The internal layouts are anchored around a number of vertical villages, which break down the traditional floorplates and encourage inter-connection between levels, creating a stimulating and exciting place to work.”
The refurbishment will also create more public space in Canary Wharf. The new ground floor will enable visitors to traverse between Canada Square and Jubilee Park, two of the significant green spaces within the estate.
Shobi Khan, CEO of Canary Wharf Group (CWG) said: “I am delighted Citi is making a long-term commitment to Canary Wharf as a dynamic and sustainable urban environment in which to work, live and play. With our commitment to sustainability and our track record as the UK’s largest developer of sustainable space, it is exciting to see Citi’s initiative to transformation its site.”
* According to EPA annual carbon emissions for average family car are 4.6 tonnes per year.
** LEED, WELL and BREEAM are leading, global third-party infrastructure and building ratings and assessment methods that certify assets according to the highest standards in multiple criteria. These include, but are not limited to, energy and water efficiency, impact on ecosystems, use of resources and health.
About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
Additional information may be found at www.citigroup.com | Twitter: @Citi | YouTube: www.youtube.com/citi | Blog: https://blog.citigroup.com/ | Facebook: www.facebook.com/citi | LinkedIn: www.linkedin.com/company/citi
About Citi Tower:
Citi Tower will be a cutting-edge, flexible, carbon dioxide-efficient workplace that is fit for the future. The Citi Tower project is expected to be the UK tallest office refurbishment project to gain LEED platinum, WELL platinum and BREEAM excellent certifications.
When completed, Citi Tower is expected to be the most carbon-efficient building in Citi’s real estate portfolio and home to 9,000 colleagues in London, as well as the bank’s EMEA headquarters.
Energy efficiency and generation:
- Citi Tower will be updating infrastructure and implementing efficiency measures to minimise electricity consumption.
- Installation of solar panels on the roof is forecasted to generate 52,577 kWh per annum, enough carbon dioxide-free electricity to power 18 average UK homes1 for one year.
- Citi Tower has a future-proofed design to meet proposed 2030 efficiency standards.
Modernisation and refurbishment:
- The decision to refurbish the building and bring it to modern efficiency and environmental standards instead of demolishing the existing structure is expected to save the release of an estimated 100,000 tonnes of embodied carbon.2
-
100,000 tonnes of embodied carbon would be equivalent to:
- 1,653,521 tree seedlings grown for 10 years.
- Running 21,748 family cars for a year (According to EPA 3 annual carbon emissions for average family car are 4.6 tonnes per year).
Water efficiency:
- Fixtures selected are expected to reduce water consumption by 20%4.
-
A greywater system will be implemented, where water will be collected from hand-wash basins and showers and reused in flushing toilets and urinals, reducing Citi’s impact on potable water. This recycling system will save an estimated 29.5 m³ per day of greywater, or 10,767.5 m³ per year, which is:
- enough water for 66 UK households per year5.
- enough water to fill 4.3 Olympic pools6.
Waste and material use:
- At a minimum, 95% of project waste to be diverted away from landfill.
- Refurbish and reuse materials on site to reduce waste as well as embodied carbon.
- Responsible Sourcing - Materials and furniture with Environmental Product Declarations (EPDs) are being prioritised, where possible.
Well-being:
- Targeting Platinum certification in the WELL Building Standard. The standard focuses on 10 key areas (air, water, nourishment, light, movement, thermal comfort, sound, materials, mind, community) and supports employee productivity and health.
- Creation of winter garden & health gardens.
Local Community Support
- The auditorium will be designed and positioned to be accessible to community organisations.
- The refurbishment will create employment and apprenticeships in Docklands.
1Average electricity UK home 2021 resource, data from OFGEM: https://usave.co.uk/energy/how-much-energy-does-the-average-uk-household-consume/#:~:text=in%20your%20area.-,How%20many%20kWh%20does%20the%20average%20home%20use%20in%20the,kWh%20of%20gas%2C%20per%20month.
2 Source AECOM.
3 Resource: Greenhouse Gas Equivalencies Calculator | US EPA.
4 Against LEED baseline.
5 10,767.5/164 = approx. 66 (https://www.onaverage.co.uk/consumption-averages/average-water-usage)
6 10,767.5/2,500 = approx. 4,300; Olympic pool size: 2,500 cubic meters
To view this piece of content from cts.businesswire.com, please give your consent at the top of this page.
View source version on businesswire.com: https://www.businesswire.com/news/home/20220125006049/en/
Contact information
Media:
Allister Fowler Allister.fowler@citi.com
About Business Wire
For more than 50 years, Business Wire has been the global leader in press release distribution and regulatory disclosure.
Subscribe to releases from Business Wire
Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Business Wire
Phenom Adds Major Headline Speakers as IAMPHENOM Europe Approaches Sold-Out Status6.10.2026 16:30:00 EEST | Press release
Phenom, the leader in applied AI built to redesign work operations for hiring faster, developing better and retaining longer, today announced the newest wave of speakers for IAMPHENOM Europe 2026, the only applied AI event dedicated to human resources taking place on 4-5 November in Paris, France. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20261006714151/en/ Phenom announced the newest wave of speakers for IAMPHENOM Europe 2026, the only applied AI event dedicated to human resources taking place on 4-5 November in Paris, France. The two-day conference gives attendees what other HR events can’t: an inside look at AI agents already in production, automated workflows tailored to specific business contexts and the dramatic results they are already delivering. Across keynotes, customer sessions, hands-on experiences and peer networking with the continent’s top CHROs and HRIT decision-makers, guests can participate in discussion
European Firms Struggle to Keep Pace with Growing DSAR Demands, New Reveal Study Finds6.10.2026 16:00:00 EEST | Press release
New research published today byReveal, the provider of integrated AI-native platforms spanning the dispute resolution lifecycle, found that large European organisations complete fewer than half of data subject access requests (DSARs) within the one-month deadline required under the General Data Protection Regulation (GDPR), a shortfall the study ties directly to a near-universal absence of purpose-built technology. Nearly nine in 10 organisations still run DSARs on manual or general-purpose workflows, with no dedicated tooling in place. The report, based on a survey of 213 legal and privacy professionals at large European enterprises, is the first of its kind to benchmark how organisations across the region are managing DSAR compliance at scale. The findings expose structural inconsistencies between how organisations perceive their DSAR processes and how those processes perform. Ninety percent of respondents said they are confident their process would withstand scrutiny from an Informa
Rochester Electronics Launches Localized E-Commerce Experiences Across Key Global Markets6.10.2026 16:00:00 EEST | Press release
Rochester Electronics today announced the launch of fully enabled e-commerce capabilities across its regional websites, allowing customers in key global markets to search for, source, and purchase authorized semiconductors in their local language. While Rochester's regional sites previously offered localized content and product information, they now support a complete end-to-end purchasing experience. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20261006914131/en/ Rochester Electronics Launches Localized E-Commerce Experiences Across Key Global Markets The newly upgraded platforms are now live in Portuguese (Brazil), Spanish (Mexico), French, German, Italian, and Polish, complementing Rochester’s existing full e-commerce platforms in English, Chinese, Japanese, and Korean (South Korea). Customers can now complete transactions directly through their local sites, simplifying sourcing, improving efficiency, and reducing process
Xsolla Shows Brand Owners How to Create Value for Video Players at Brand Licensing Europe With Rewarded Marketing6.10.2026 16:00:00 EEST | Press release
Xsolla, a global commerce company, today announced it will be at Brand Licensing Europe 2026 at ExCeL London, October 6 to 8, to show brand owners how to engage with video game players by creating quest-based programs and value new users actually value. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20261006443167/en/ Graphic: Xsolla Video games are one of the largest categories of entertainment spending in the world, yet most brands still treat the category as an experiment: a one-off promotional stunt or a single media buy, not a lasting engagement program. The traditional formats brands default to were never built for players. Interstitial pop-ups disrupt gameplay, banner ads go unnoticed, and in-game activations remain cumbersome and expensive to execute. The idea is already proven in games, where players have purchased, collected, and valued digital items for years. The relationship between players and games is built on t
New Global Survey Finds Majority of VMware Users Are Choosing Alternative Paths for Cost Control, Roadmap Flexibility and Better Support6.10.2026 16:00:00 EEST | Press release
Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™ and the leading third-party support provider for Oracle, SAP and VMware software, today announced findings from the 2026 IT Virtualization Survey – What’s Next for VMware Users, a new global survey of nearly 300 VMware user organizations conducted by Unisphere Research on behalf of Rimini Street. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20261006014490/en/ New Global Survey Finds Majority of VMware Users Are Choosing Alternative Paths for Cost Control, Roadmap Flexibility and Better Support Cost Cited as the Number One Factor in Seeking Alternative VMware Solutions Key Findings: 90% of respondents said they are considering alternatives to VMware due to higher licensing costs, while 54% cited the end of perpetual license support as another reason to evaluate other options. The research shows that cost remains the leading driver of virtuali
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom
