Digital and Population Data Services Agency’s service location in Joensuu is moving – Exceptions to in-person services during the move
The agency’s in-person customer services are open in Joensuu at the old address (Torikatu 36 B) until Friday, 10 February 2023.
Our telephone services and e-services will serve customers as normal during the whole move process.
The new facilities for in-person services will open on 22 February 2023 – book an appointment to make your visit go more smoothly
From 22 February 2023 onwards, the Digital and Population Data Services Agency’s customer services in Joensuu will continue to serve customers in person at the new address Kauppakatu 40.
The in-person customer services are mainly open by appointment, so we recommend that you book an appointment in advance. We will serve customers without an appointment at the Joensuu service location on Wednesdays and Fridays between 9:00 and 12:00.
Most matters do not require you to visit the Digital and Population Data Services Agency in person and can be managed in the electronic channels or through the telephone service. You will find all our e-services at https://dvv.fi/en/use-our-services-electronically.
However, if the matter requires you to visit us in person, book an appointment to our service location in advance at https://dvv.fi/reservation or call the service-specific customer service number. This way you will avoid unnecessary waiting at our customer service facilities.
For the contact details of our services, visit the Digital and Population Data Services Agency website at https://dvv.fi/en/customer-service-for-private-customers.
What is going on?
The Joensuu office building is included in the renewal of the central government service and premises network. The aim of the project is to centralise central government in-person services to joint service points during the 2020s. At the same time, the central government’s use of premises will be made more efficient as agencies move to shared office spaces. Changes in Joensuu have not yet been completed, and only some authorities offer their services at joint customer service points for now. The Joensuu office building’s services and will be improved over the next few years.
Keywords
About Digi- ja väestötietovirasto
Digital and Population Data Services Agency (The Finnish Digital Agency)
Digital and Population Data Services Agency (The Finnish Digital Agency) promotes the digitalisation of society, secures the availability of information and provides services related to customers’ life events.
The Digital and Population Data Services Agency (The Finnish Digital Agency) sees to the maintenance of the Population Information System, which is the foundation for our society, and to the digitalisation of society. The agency’s tasks include civil marriages, name and address changes, guardianship and administrative guardianship, maintenance of the Population Information System, development of solutions for electronic identification, as well as the development and maintenance of centralised support services for e-services. E-service support services include the Suomi.fi Web Service, electronic messages from authorities (Suomi.fi Messages) as well as authorisation for acting on behalf of another party (Suomi.fi e-Authorization).
Subscribe to releases from Digi- ja väestötietovirasto
Subscribe to all the latest releases from Digi- ja väestötietovirasto by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Digi- ja väestötietovirasto
Suomi.fi-mobilappen förnyas – Se hur ändringen påverkar dig!18.3.2024 12:00:00 EET | Tiedote
De nya Android- och IOS-versionerna av Suomi.fi-mobilappen publiceras våren 2024. I och med förnyelsen förändras appens utseende och funktioner. I den nya Suomi.fi-mobilappen har bland annat appens användbarhet, tillgänglighet och navigationsstruktur förbättrats. När den nya appen har publicerats är det inte längre möjligt att använda gamla versioner av appen.
Suomi.fi-mobiilisovellus uudistuu – Katso miten muutos vaikuttaa sinuun!18.3.2024 12:00:00 EET | Tiedote
Suomi.fi-mobiilisovelluksen uudet Android- ja iOS-versiot julkaistaan keväällä 2024. Uudistuksen myötä sovelluksen ulkonäkö ja toiminnallisuudet uudistuvat. Uudessa Suomi.fi-mobiilisovelluksessa on parannettu muun muassa sovelluksen käytettävyyttä, saavutettavuutta ja navigaatiorakennetta. Kun uusi sovellus on julkaistu, vanhojen sovellusversioiden käyttäminen ei ole enää mahdollista.
Suomi.fi mobile application renewed: See how the change affects you!18.3.2024 12:00:00 EET | Press release
The new Android and iOS versions of the Suomi.fi mobile application will be launched in spring 2024. As a result of the update, the appearance and functionalities of the application will change. The new application has improved usability, accessibility and navigation structure. Once the new application is published, it will no longer be possible to use older versions of the application.
Europaparlamentets beslut om reform av eIDAS-förordning främjar förverkligandet av europeiska digitala plånböcker11.3.2024 10:59:31 EET | Tiedote
Den 29 februari 2024 röstade Europaparlamentet om en reform av eIDAS-förordningen som förpliktar EU-länderna att utveckla lösningar för digital identitet. Det gemensamma målet är säkra digitala tjänster som är tillgängliga för alla. Parallellt med reformen av eIDAS-förordningen framskrider också EU-bestämmelserna om digitala körkort och förnyelser av nätbetalningar som ökar efterfrågan på digitala plånböcker i Europa.
Euroopan parlamentin päätös eIDAS-asetuksen uudistuksesta edistää eurooppalaisten digitaalisten lompakoiden toteutumista11.3.2024 10:59:31 EET | Tiedote
Euroopan parlamentti äänesti 29.2.2024 eIDAS-asetuksen uudistuksesta, joka velvoittaa EU-maat kehittämään digitaalisen henkilöllisyyden ratkaisuja. Yhteisenä tavoitteena ovat turvalliset ja kaikkien käytettävissä olevat digitaaliset palvelut. eIDAS-asetuksen uudistuksen rinnalla etenevät myös EU-säädökset digitaalisesta ajokortista ja verkkomaksamisen uudistuksista, jotka lisäävät digitaalisten lompakoiden kysyntää Euroopassa.
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom