Digital and Population Data Services Agency’s service location in Tampere is moving – Exceptions to in-person services during the move 29.-30.6.2022

Our telephone services and e-services will serve customers as normal during the whole move process.

The new facilities for in-person services will open on 1 July. – book an appointment to make your visit go more smoothly

As from 1 July 2022, the Digital and Population Data Services Agency’s customer services will serve customers, in person, again in the new address, Hatanpään valtatie 36. The in-person customer services are mainly open by appointment, so we recommend that you book an appointment in advance. We serve customers without an appointment from Monday to Friday between 9:00 and 15:00. Please be prepared to queue if you do not have an appointment.

Most matters do not require you to visit us

Most matters do not require you to visit the Digital and Population Data Services Agency in person and can be managed in the electronic channels or through the telephone service. You will find all our e-services at https://dvv.fi/en/use-our-services-electronically.

However, if the matter requires you to visit us in person, book an appointment to our service location in advance at https://dvv.fi/reservation or call the service-specific customer service number. This way you will avoid unnecessary waiting at our customer service facilities.

For the contact details of our services, visit the Digital and Population Data Services Agency website at https://dvv.fi/en/customer-service-for-private-customers.