DNA to become City of Espoo's main provider of telecommunications services

According to the new agreement, the cooperation between DNA and the City of Espoo will be expanded to include a jointly agreed service management model in addition to telecommunications equipment and interfaces. In its service management, DNA invests especially in proactive operations, continuous improvement of services and support for the City of Espoo's business development.
DNA has been a supplier of telecommunications services to the City of Espoo for more than ten years, and the new agreement is about expanding and deepening the cooperation.
"The City of Espoo is an important customer for us, and we are delighted that our cooperation is expanding. Espoo is knowledgeable customer and has plenty of expertise on telecommunications and demanding projects like this," says Kenneth Grönroos, sales director at DNA
Smart City Espoo is based on first-class services and service management
The City of Espoo expects DNA, like other suppliers, to develop operations and services on its own initiative and to be customer-oriented.
"The aim of the tendering process is to bring significant improvements to the quality of services and the way in which they are implemented, using e.g. the latest technologies, tools and automation. The supplier's proactiveness and the ability to make high-quality and well-prepared development proposals will be the most important requirements for cooperation," says Pauli Sinivuori, the IT manager at the City of Espoo.
With the agreement, DNA’’s services to the City of Espoo will include network monitoring and management services, telecommunications equipment maintenance services, additional telecommunications connections, network security technology, equipment facility maintenance and telecommunications expert services. DNA is also building fibre infrastructure, and a joint project will be launched to develop the services.
The agreement is valid until further notice.
Further information for the media:
Kenneth Grönroos, Sales director, DNA Plc. tel. +358 (0)44 044 2617, kenneth.gronroos@dna.fi
Pauli Sinivuori, IT Manager, City of Espoo, pauli.sinivuori(a)espoo.fi
DNA Corporate Communications, tel. +358 (0)44 044 8000, communications@dna.fi
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About DNA Oyj
DNA is one of the leading telecommunications companies in Finland. We want to make our customers' daily lives less complicated. We offer connections, services and devices for homes and workplaces, contributing to the digitalisation of society. DNA's customers are continuously among the world mobile data usage leaders. DNA has about 3.6 million subscriptions in its fixed and mobile communications networks. The company has been awarded numerous times as an excellent employer and family-friendly workplace. In 2020, our total revenue was EUR 934 million and we employ about 1,600 people around Finland. DNA is a part of Telenor Group, a leading telecommunications company across the Nordics. More information: www.dna.fi, Twitter @DNA_fi, Facebook @DNA.fi and LinkedIn @DNA-Oyj.
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