Hilton Releases 2020 ESG Report, Reinforcing Commitment to Positive Global Impact
20.4.2021 18:49:00 EEST | Business Wire | Press release
Hilton (NYSE: HLT) has released its 2020 Environmental, Social and Governance (ESG) Report, which highlights the company’s continued commitment to redefining sustainable travel and driving positive impact on people and the planet. Through Hilton’s Travel with Purpose program, the company continues to take important steps to integrate positive social impact and environmental stewardship throughout its operations, communities and supply chain.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210420005911/en/
Hilton releases 2020 ESG report, reinforcing commitment to positive global impact. (Photo: Business Wire)
“As we weathered this unpredictable year, Hilton has remained focused on our Team Members and the communities we serve around the world,” said Kristin Campbell, general counsel and chief ESG officer, Hilton. “We took a nimble approach during this difficult period to deliver meaningful support, while remaining focused on our bold Travel with Purpose 2030 Goals. Now more than ever, we are committed to our leadership in environmental, social and governance so travelers can enjoy our planet for years to come.”
Hilton’s 2020 ESG Report highlights the company’s environmental and social performance during a tumultuous year. Despite the challenges of 2020, Hilton was proud to receive several significant ESG honors in 2020, including:
- Named the 2020 Global Industry Leader on the Dow Jones Sustainability Indices, the most prestigious ranking for corporate responsibility and sustainability performance, for the second consecutive year;
- Recognized just last week as one of the Best Companies to Work For in the U.S. by Great Place to Work and Fortune for the sixth consecutive year, including earning the #1 spot in 2020 and #3 in 2021 – as well as being ranked the #3 World’s Best Workplace and achieving a #1 ranking in seven countries around the world in 2020;
- Ranked #2 on DiversityInc’s Top 50 Companies for Diversity list; and
- Named to the 100 Best Corporate Citizens of 2020 list, the only global hotel brand recognized.
An Unprecedented Year for Social Impact
The importance of engaging local communities, supporting Team Members, and promoting a culture of inclusion took on new meaning and urgency in 2020. Hilton took action to support its Team Members and its communities:
- Partnered with American Express and hotel owners to donate up to one million hotel room nights for U.S. frontline medical professionals leading the fight against COVID-19 and teamed up with World Central Kitchen to provide meals for many of these heroes staying in Hilton’s hotels.
- Distributed approximately $500,000 to Team Members who contracted the COVID-19 virus to help cover related expenses, including child or elder care.
- Acted quickly to ensure the safety and wellbeing of Team Members around the world by introducing Hilton CleanStay™,an industry-defining standard of cleanliness and disinfection in collaboration with Reckitt, maker of Lysol and Dettol.
- Awarded 23 grants through the Hilton Effect Foundation to support organizations helping vulnerable communities recover from COVID-19. In total, the Foundation invested more than $1 million in COVID-19 community response during 2020.
- Remained committed to doubling the company’s social impact by 2030. Despite the challenges the hospitality industry faced in 2020, Hilton realized many achievements including contributing 185,000 volunteer hours and creating new ways for Team Members to volunteer virtually. Hilton also continued to drive inclusive growth through the company’s award-winning Supplier Diversity Program.
- Focused on building a diverse, equitable and inclusive workplace for its Team Members and guests. Hilton received a rating of 100% on the Human Rights Campaign’s Corporate Equality index for the seventh year in a row and is committed to achieving global gender parity and 25% U.S. ethnic representation at corporate leadership levels by the end of 2027.
- Partnered with the NAACP’s Empowerment Program to advance equal rights and awarded grants to nonprofits that are at the front lines of the fight for racial justice, including the NAACP and National Urban League.
- Launched an internal Courageous Conversation virtual learning series that tackled critical topics including systemic racism, privilege, allyship and women leaving the workplace.
- Set new industry standards by contributing to the World Travel & Tourism Council’s (WTTC’s) new high-level guidelines for diversity and inclusion in the travel and tourism sector.
Continued Focus on Sustainability
Hilton operates in some of the most beautiful destinations around the world and recognizes its critical responsibility to protect the planet so that it remains healthy and vibrant for future generations. This year, Hilton achieved the following:
- Remained fully committed to halving its environmental impact and took immediate action to train hotel teams to adopt techniques to conserve resources in times of low occupancy.
- Took steps to increase sourcing of renewable energy at hotels around the world, in line with the company’s science-based targets. In 2020, the majority of Hilton managed hotels in the U.K. began procuring 100 percent renewable electricity.
- Undertook a thorough ESG materiality assessment to ensure the company’s Travel with Purpose programs remained aligned with the issues that matter most to Hilton’s business and stakeholders.
- Continued to enhance Hilton’s award-winning LightStay program, which all of Hilton’s 6,400+ hotels use to measure and manage their environmental and social impact.
- Established waste reduction standards for the Hilton EventReady with CleanStay meetings and events program.
- Collaborated with its hotel ownership community to continue to identify innovative and meaningful ways to adapt to the changing needs of its guests, Team Members and communities.
Hilton’s 2020 ESG Report was prepared in accordance with the Global Reporting Initiative (GRI) Standards and integrates the recommendations of the Sustainability Accounting Standards Board (SASB) and the Taskforce on Climate-related Financial Disclosures (TCFD). In addition to the ESG Report and website, Hilton externally reports on its Travel with Purpose strategy, programs and progress towards its 2030 Goals in the company’s Form 10-K, Annual Report and Proxy Statement. For more information about Hilton’s ESG efforts, visit cr.hilton.com.
* Unless otherwise indicated, all hotel data reflects Hilton’s 2020 annual report announcement (April 9). More information can be found on Hilton’s Investor Relations website.
About Hilton
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,400 properties and more than one million rooms, in 119 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on the 2020 World’s Best Workplaces list, and was named the 2020 Global Industry Leader on the Dow Jones Sustainability Indices. In 2020, Hilton CleanStay was introduced, bringing an industry-defining standard of cleanliness and disinfection to hotels worldwide. Through the award-winning guest loyalty program Hilton Honors, the more than 112 million members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy, plus enjoy instant benefits, including contactless check-in with room selection, Digital Key, and Connected Room. Visit newsroom.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
About Travel with Purpose
Travel with Purpose is Hilton’s Environmental, Social and Governance (ESG) strategy to redefine and advance sustainable travel globally. By 2030, we plan to double our investment in social impact and cut our environmental footprint by half. We track, analyze and report our environmental and social impact at each of Hilton’s more than 6,400 hotels through LightStay, our award-winning performance management system. Travel with Purpose capitalizes on Hilton’s global scale to catalyze local economic growth; respect human rights; invest in people and local communities; and preserve our planet by reducing our impact on natural resources. Our strategy aligns with the United Nations Sustainable Development Goals. Visit cr.hilton.com to learn more.
About Hilton Effect Foundation
The Hilton Effect Foundation is Hilton’s primary international philanthropic arm. The Foundation is a nonprofit established in the U.S. and is a registered 501(c)3 charitable organization. The Foundation awards grants, in alignment with Hilton’s Travel with Purpose 2030 Goals, that have a positive impact on travel destinations around the world. Foundation grants are awarded throughout the year in accordance with tax and legal requirements. Visit HiltonEffect.org for more information.
To view this piece of content from cts.businesswire.com, please give your consent at the top of this page.
View source version on businesswire.com: https://www.businesswire.com/news/home/20210420005911/en/
Contact information
Lana Petruzzo
Hilton
+1 703 883 6065
Lana.Petruzzo@Hilton.com
About Business Wire
For more than 50 years, Business Wire has been the global leader in press release distribution and regulatory disclosure.
Subscribe to releases from Business Wire
Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Business Wire
OLX Launches Agentic AI Products to Transform Property Search and Car Sales at CLAIM AI in Lisbon25.2.2026 16:33:00 EET | Press release
OLX Group, the largest and fastest growing platform for vertical transactions in Europe and South Africa, today unveiled two new Agentic AI-powered products at CLAIM AI, its invite-only Lisbon conference for marketplace innovators. Launching in key OLX markets, CompassGPT introduces a conversational assistant to real estate search, while AutoIQ provides dealers with automotive intelligence, powering dealership performance and providing smarter sales tools, making OLX the only classifieds platform with Agents supporting both the demand and supply sides of digital marketplaces. "At OLX, we are not waiting for the future of AI – we are creating it. Our AI-first infrastructure, built since 2018 and combined with our proprietary data loop, allows us to deliver industry-defining agentic AI solutions that generic models simply cannot match,” said Christian Gisy, CEO of OLX. “CompassGPT and AutoIQ demonstrate how we're turning vision into measurable value for real estate agents, dealers and bu
Andersen Global Broadens Capabilities in Canada with Addition of Law Firm Parlee McLaws25.2.2026 16:30:00 EET | Press release
Andersen Global expands its presence in Canada with the addition of collaborating firm Parlee McLaws LLP, adding complementary legal capabilities to its existing platform in the country. Founded in 1883, Parlee McLaws provides a broad range of legal services including corporate and commercial law, securities law, litigation, real estate, labor and employment, intellectual property, energy, insolvency, administrative law, and online brand protection. With offices in Edmonton and Calgary, the firm has built a reputation for delivering practical, client-focused solutions tailored to the needs of businesses and individuals across industries. “Our collaboration with Andersen Global provides our clients with access to a broader suite of global resources while maintaining the personalized service and deep regional knowledge that define our firm,” said Jerri L. Cairns, managing director of Parlee McLaws. “We look forward to working together to deliver integrated solutions that address the comp
Stonebranch Unveils Latest Release of Universal Data Mover Gateway (UDMG), Advancing Orchestrated B2B MFT25.2.2026 16:00:00 EET | Press release
Stonebranch, a leading provider of service orchestration and automation solutions, today announced the latest release of its Universal Data Mover Gateway (UDMG) — an enterprise-grade managed file transfer (MFT) solution purpose-built for secure, orchestrated B2B data exchange across hybrid landscapes. “In today’s enterprises, file transfer is not a standalone task. It’s the backbone of data pipelines, analytics, and critical business processes,” said Giuseppe Damiani, CEO of Stonebranch. “By orchestrating MFT alongside workload and infrastructure automation, Stonebranch turns file movement into a governed, observable, SLA-driven part of end-to-end enterprise workflows.” Secure, Modern B2B Managed File Transfer UDMG is designed specifically for external B2B data exchanges — where stringent security, regulatory compliance, SLA reliability, and diverse partner protocols require a modern B2B MFT solution. Enterprises can securely exchange data with partners, vendors, and customers worldwid
Axinn Adds Three Seasoned Antitrust Litigators, Reinforcing Trial Bench and West Coast Presence25.2.2026 16:00:00 EET | Press release
Axinn, Veltrop & Harkrider LLP announced today that Daniel Matheson, Katrina Rouse, and Jimmy Moore have joined its Antitrust practice as partners. Matheson arrives from the Federal Trade Commission (FTC), while Rouse and Moore join from the U.S. Department of Justice (DOJ) Antitrust Division. Rouse will join Axinn’s San Francisco office; Matheson and Moore will join the firm’s Washington, DC office. The additions strengthen Axinn's trial bench and West Coast practice as the firm continues to attract top antitrust talent. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260225403123/en/ Daniel Matheson (Left), Katrina Rouse (Center), and Jimmy Moore (Right) have joined Axinn, Veltrop & Harkrider's LLP Antitrust practice as partners. “Axinn continues to invest in top-tier talent and trial capabilities as we deepen our commitment to clients and their most complex challenges,” said Jeny Maier, managing partner of Axinn. “The addi
KleanNara Partners with Rimini Street to Accelerate Digital Transformation25.2.2026 16:00:00 EET | Press release
Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP and VMware software, today announced KleanNara has selected Rimini Street to provide support for its SAP ECC 6 and Oracle Database systems. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260225123422/en/ KleanNara Partners with Rimini Street to Accelerate Digital Transformation Founded in 1966, KleanNara is one of South Korea’s leading manufacturers of paper and hygiene products. Holding a 25% share of the white cardboard market, the company is known for its commitment to quality, sustainability and innovation, and continues to expand globally with a focus on ESG-driven, eco-friendly products. Breaking Free from Traditional ERP Support Constraints For years, KleanNara relied on a traditional ERP support model for its SAP ECC 6 and Oracle Database, systems which are critical for th
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom
