Hilton Releases 2020 ESG Report, Reinforcing Commitment to Positive Global Impact
20.4.2021 18:49:00 EEST | Business Wire | Press release
Hilton (NYSE: HLT) has released its 2020 Environmental, Social and Governance (ESG) Report, which highlights the company’s continued commitment to redefining sustainable travel and driving positive impact on people and the planet. Through Hilton’s Travel with Purpose program, the company continues to take important steps to integrate positive social impact and environmental stewardship throughout its operations, communities and supply chain.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210420005911/en/
Hilton releases 2020 ESG report, reinforcing commitment to positive global impact. (Photo: Business Wire)
“As we weathered this unpredictable year, Hilton has remained focused on our Team Members and the communities we serve around the world,” said Kristin Campbell, general counsel and chief ESG officer, Hilton. “We took a nimble approach during this difficult period to deliver meaningful support, while remaining focused on our bold Travel with Purpose 2030 Goals. Now more than ever, we are committed to our leadership in environmental, social and governance so travelers can enjoy our planet for years to come.”
Hilton’s 2020 ESG Report highlights the company’s environmental and social performance during a tumultuous year. Despite the challenges of 2020, Hilton was proud to receive several significant ESG honors in 2020, including:
- Named the 2020 Global Industry Leader on the Dow Jones Sustainability Indices, the most prestigious ranking for corporate responsibility and sustainability performance, for the second consecutive year;
- Recognized just last week as one of the Best Companies to Work For in the U.S. by Great Place to Work and Fortune for the sixth consecutive year, including earning the #1 spot in 2020 and #3 in 2021 – as well as being ranked the #3 World’s Best Workplace and achieving a #1 ranking in seven countries around the world in 2020;
- Ranked #2 on DiversityInc’s Top 50 Companies for Diversity list; and
- Named to the 100 Best Corporate Citizens of 2020 list, the only global hotel brand recognized.
An Unprecedented Year for Social Impact
The importance of engaging local communities, supporting Team Members, and promoting a culture of inclusion took on new meaning and urgency in 2020. Hilton took action to support its Team Members and its communities:
- Partnered with American Express and hotel owners to donate up to one million hotel room nights for U.S. frontline medical professionals leading the fight against COVID-19 and teamed up with World Central Kitchen to provide meals for many of these heroes staying in Hilton’s hotels.
- Distributed approximately $500,000 to Team Members who contracted the COVID-19 virus to help cover related expenses, including child or elder care.
- Acted quickly to ensure the safety and wellbeing of Team Members around the world by introducing Hilton CleanStay™,an industry-defining standard of cleanliness and disinfection in collaboration with Reckitt, maker of Lysol and Dettol.
- Awarded 23 grants through the Hilton Effect Foundation to support organizations helping vulnerable communities recover from COVID-19. In total, the Foundation invested more than $1 million in COVID-19 community response during 2020.
- Remained committed to doubling the company’s social impact by 2030. Despite the challenges the hospitality industry faced in 2020, Hilton realized many achievements including contributing 185,000 volunteer hours and creating new ways for Team Members to volunteer virtually. Hilton also continued to drive inclusive growth through the company’s award-winning Supplier Diversity Program.
- Focused on building a diverse, equitable and inclusive workplace for its Team Members and guests. Hilton received a rating of 100% on the Human Rights Campaign’s Corporate Equality index for the seventh year in a row and is committed to achieving global gender parity and 25% U.S. ethnic representation at corporate leadership levels by the end of 2027.
- Partnered with the NAACP’s Empowerment Program to advance equal rights and awarded grants to nonprofits that are at the front lines of the fight for racial justice, including the NAACP and National Urban League.
- Launched an internal Courageous Conversation virtual learning series that tackled critical topics including systemic racism, privilege, allyship and women leaving the workplace.
- Set new industry standards by contributing to the World Travel & Tourism Council’s (WTTC’s) new high-level guidelines for diversity and inclusion in the travel and tourism sector.
Continued Focus on Sustainability
Hilton operates in some of the most beautiful destinations around the world and recognizes its critical responsibility to protect the planet so that it remains healthy and vibrant for future generations. This year, Hilton achieved the following:
- Remained fully committed to halving its environmental impact and took immediate action to train hotel teams to adopt techniques to conserve resources in times of low occupancy.
- Took steps to increase sourcing of renewable energy at hotels around the world, in line with the company’s science-based targets. In 2020, the majority of Hilton managed hotels in the U.K. began procuring 100 percent renewable electricity.
- Undertook a thorough ESG materiality assessment to ensure the company’s Travel with Purpose programs remained aligned with the issues that matter most to Hilton’s business and stakeholders.
- Continued to enhance Hilton’s award-winning LightStay program, which all of Hilton’s 6,400+ hotels use to measure and manage their environmental and social impact.
- Established waste reduction standards for the Hilton EventReady with CleanStay meetings and events program.
- Collaborated with its hotel ownership community to continue to identify innovative and meaningful ways to adapt to the changing needs of its guests, Team Members and communities.
Hilton’s 2020 ESG Report was prepared in accordance with the Global Reporting Initiative (GRI) Standards and integrates the recommendations of the Sustainability Accounting Standards Board (SASB) and the Taskforce on Climate-related Financial Disclosures (TCFD). In addition to the ESG Report and website, Hilton externally reports on its Travel with Purpose strategy, programs and progress towards its 2030 Goals in the company’s Form 10-K, Annual Report and Proxy Statement. For more information about Hilton’s ESG efforts, visit cr.hilton.com.
* Unless otherwise indicated, all hotel data reflects Hilton’s 2020 annual report announcement (April 9). More information can be found on Hilton’s Investor Relations website.
About Hilton
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,400 properties and more than one million rooms, in 119 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on the 2020 World’s Best Workplaces list, and was named the 2020 Global Industry Leader on the Dow Jones Sustainability Indices. In 2020, Hilton CleanStay was introduced, bringing an industry-defining standard of cleanliness and disinfection to hotels worldwide. Through the award-winning guest loyalty program Hilton Honors, the more than 112 million members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy, plus enjoy instant benefits, including contactless check-in with room selection, Digital Key, and Connected Room. Visit newsroom.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
About Travel with Purpose
Travel with Purpose is Hilton’s Environmental, Social and Governance (ESG) strategy to redefine and advance sustainable travel globally. By 2030, we plan to double our investment in social impact and cut our environmental footprint by half. We track, analyze and report our environmental and social impact at each of Hilton’s more than 6,400 hotels through LightStay, our award-winning performance management system. Travel with Purpose capitalizes on Hilton’s global scale to catalyze local economic growth; respect human rights; invest in people and local communities; and preserve our planet by reducing our impact on natural resources. Our strategy aligns with the United Nations Sustainable Development Goals. Visit cr.hilton.com to learn more.
About Hilton Effect Foundation
The Hilton Effect Foundation is Hilton’s primary international philanthropic arm. The Foundation is a nonprofit established in the U.S. and is a registered 501(c)3 charitable organization. The Foundation awards grants, in alignment with Hilton’s Travel with Purpose 2030 Goals, that have a positive impact on travel destinations around the world. Foundation grants are awarded throughout the year in accordance with tax and legal requirements. Visit HiltonEffect.org for more information.
To view this piece of content from cts.businesswire.com, please give your consent at the top of this page.
View source version on businesswire.com: https://www.businesswire.com/news/home/20210420005911/en/
Contact information
Lana Petruzzo
Hilton
+1 703 883 6065
Lana.Petruzzo@Hilton.com
About Business Wire
For more than 50 years, Business Wire has been the global leader in press release distribution and regulatory disclosure.
Subscribe to releases from Business Wire
Subscribe to all the latest releases from Business Wire by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Business Wire
NetApp and Oracle to Launch Fully Managed Cloud Storage Service for Demanding AI and Enterprise Workloads29.9.2026 20:30:00 EEST | Press release
NetApp® (NASDAQ: NTAP), the Intelligent Data Infrastructure company, and Oracle today announced a new fully managed storage service that brings enterprise-grade NetApp storage natively to Oracle Cloud Infrastructure (OCI). The service will bring NetApp ONTAP® data management capabilities natively to OCI to help organizations simplify the migration and management of critical AI and enterprise workloads in the cloud. Oracle Cloud Infrastructure NetApp Storage Service is designed to be a fully managed OCI-native storage service that brings NetApp ONTAP data management capabilities to OCI. It helps enterprises migrate, run, protect, and modernize databases, enterprise applications, virtualized environments, EDA/HPC, regulated applications, and AI data pipelines while preserving familiar storage operations. “Customers want the flexibility to move AI and enterprise workloads to the cloud without giving up operational simplicity, data management, and reliability,” said Pravjit Tiwana, Senior
NetApp to Expand Partnership with SAP to Support SAP Cloud Infrastructure29.9.2026 20:30:00 EEST | Press release
NetApp, the intelligent Data Infrastructure company, today announced its intent to expand its long-standing partnership with SAP, with plans to explore deeper cloud-native integration of NetApp capabilities into SAP Cloud Infrastructure, SAP’s Infrastructure-as-a-Service platform. The NetApp Platform supports key elements of the SAP Cloud Infrastructure storage architecture, delivering reliable, highly available and high-performance file and block storage services. The NetApp Platform also provides built-in proactive data protection capabilities and data replication to support SAP’s global availability model. “SAP and NetApp share a long-standing commitment to empower the world’s most mission-critical enterprise environments,” said Álvaro Celis, Senior Vice President, Chief Commercial, Partner and Ecosystem Officer at NetApp. “By bringing together SAP Cloud Infrastructure with the NetApp Platform, we can empower customers to build an intelligent data infrastructure that delivers the ag
NetApp Honors the International Union for Conservation of Nature with the Social Impact Award for Intelligent Data for Good29.9.2026 20:30:00 EEST | Press release
NetApp® (NASDAQ: NTAP), the Intelligent Data Infrastructure company, today announced that it awarded the International Union for Conservation of Nature (IUCN) the 2026 Social Impact Award for Intelligent Data for Good at NetApp INSIGHT 2026, NetApp's flagship global event dedicated to technological innovation, taking place in Las Vegas from September 29 to October 1. Part of NetApp’s Social Impact Awards program, this recognition honors customers and partners using NetApp technology in support of social or environmental impact initiatives. The Intelligent Data for Good category reflects NetApp’s commitment to recognizing and supporting organizations using intelligent data to improve lives and strengthen communities. IUCN is the world's largest and most diverse environmental network, bringing together governments, civil society organizations, and experts to advance conservation action worldwide. Uniquely composed of more than 1,600 government and civil society member organizations and 1
NetApp and Supermicro Collaborate to Power AI at Any Scale29.9.2026 20:30:00 EEST | Press release
NetApp® (NASDAQ: NTAP), the Intelligent Data Infrastructure company, today announced a strategic collaboration with Supermicro to deliver jointly validated AI infrastructure solutions spanning large-scale AI factories, enterprise deployments, neoclouds, and sovereign AI initiatives. By combining Supermicro's AI-optimized compute and rack-scale systems with the NetApp Platform, the companies will help customers accelerate deployment, improve GPU utilization, strengthen data governance, and reduce operational complexity. NetApp and Supermicro are creating a full-stack foundation for AI that extends beyond high-performance storage. The collaboration brings together Supermicro’s rack-scale compute, networking, power, and liquid-cooling expertise with the NetApp Platform’s unified data management, cyber resilience, hybrid-cloud leadership, and disaggregated scale. Customers gain an architecture that can be deployed quickly, evolve across generations of compute, and deliver a consistent data
NetApp Removes Storage Bottleneck for AI Factories29.9.2026 20:30:00 EEST | Press release
NetApp® (NASDAQ: NTAP), the Intelligent Data Infrastructure company, today announced NetApp Novus™, the fastest storage on the planet designed for AI infrastructure providers operating large GPU environments. Built to support a zettabyte-scale file system, this next-generation architecture will allow AI factories to keep millions of GPUs continuously fed with data, maximizing the efficiency, utilization, and profitability of their investments. Neoclouds and GPU-as-a-Service providers are building AI factories at a scale that traditional storage architectures were never designed to support, creating bottlenecks that reduce GPU utilization and increase infrastructure costs. Under traditional architectures, GPU utilization can drop below 30 percent when AI factories cannot feed enough data to their GPUs to generate the results they need and make a return on their investment. “AI factories struggle and GPU economics collapse when data can't keep up," said Syam Nair, Chief Product Officer a
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom
