The Digital and Population Data Services Agency service locations serve customers by appointment only between 18 March and 13 April
17.3.2020 15:30:00 EET | Digi- ja väestötietovirasto | Press release
We have extended our telephone service time to serve from 9.00 am to 3.00 pm. You can also take care of your matters online. We recommend contacting us primarily by phone or using our online services.
You can for example order certificates from Population Information System via our e-service and receive them immediately. You can also send an application for changing your name via our e-service.
How to book an appointment to our service location
If you can’t take care of your matters online or by phone in urgent issues you can book an appointment to our service location.
- Via our e-service
- By calling our customer service and asking our officer to book an appointment for you, see our customer service numbers by subject
In acute matters you can ask for an appointment by calling the number displayed on the service location door.
Booking appointments in advance improves the safety of our customers and employees, as there is no need to spend time in waiting rooms.
Keywords
Contacts
Communications and Marketing Director Liinu Lehto, tel. 0295 535 385, firstname.lastname[at]dvv.fi
About Digi- ja väestötietovirasto
Digital and Population Data Services Agency (The Finnish Digital Agency)
Digital and Population Data Services Agency (The Finnish Digital Agency) promotes the digitalisation of society, secures the availability of information and provides services related to customers’ life events.
The Digital and Population Data Services Agency (The Finnish Digital Agency) sees to the maintenance of the Population Information System, which is the foundation for our society, and to the digitalisation of society. The agency’s tasks include civil marriages, name and address changes, guardianship and administrative guardianship, maintenance of the Population Information System, development of solutions for electronic identification, as well as the development and maintenance of centralised support services for e-services. E-service support services include the Suomi.fi Web Service, electronic messages from authorities (Suomi.fi Messages) as well as authorisation for acting on behalf of another party (Suomi.fi e-Authorization).
Digital and Population Data Services Agency was founded in 2020 and it operates under the Ministry of Finance. Agency was created when the Population Register Centre and local register offices were merged to form a single agency in 1.1.2020.
Subscribe to releases from Digi- ja väestötietovirasto
Subscribe to all the latest releases from Digi- ja väestötietovirasto by registering your e-mail address below. You can unsubscribe at any time.
Latest releases from Digi- ja väestötietovirasto
Välkommen att följa Sujuva Suomi -jubileumssändningen den 8.9: Digitaliseringens fenomen igår, idag och i framtiden – kommer artificiell intelligens fortfarande att dominera digitaliseringsdebatten om fem år?4.9.2026 10:06:41 EEST | Pressmeddelande
Välkommen att följa Sujuva Suomi -diskussionen den 8.9.2026 kl. 14.00–15.30. Myndigheten för digitalisering och befolkningsdata inledde diskussionsserien för fem år sedan. Målet var att skapa en mångsidig, mångstämmig och öppen diskussion om digitaliseringens fenomen.
Antalet användare av Suomi.fi-meddelanden översteg fyra miljoner – den digitala myndighetsposten etableras snabbt i finländarnas vardag28.8.2026 09:57:42 EEST | Pressmeddelande
Antalet användare av Suomi.fi-meddelanden har överskridit fyra miljoner. Sedan lagstiftningen om prioritering av digital myndighetskommunikation trädde i kraft har användningen av tjänsten ökat snabbt, och e-post har blivit ett vanligt sätt för allt fler finländare att ta emot myndighetsmeddelanden.
Suomi.fi-viestien käyttäjämäärä ylitti neljä miljoonaa – digitaalinen viranomaisposti vakiintuu nopeasti suomalaisten arkeen28.8.2026 09:57:42 EEST | Tiedote
Suomi.fi-viestien käyttäjämäärä on ylittänyt neljä miljoonaa. Digitaalisen viranomaisviestinnän ensisijaisuutta koskevan lainsäädännön voimaantulon jälkeen palvelun käyttö on kasvanut nopeasti, ja sähköisestä viranomaispostista on tullut yhä useammalle suomalaiselle tavallinen tapa vastaanottaa viranomaisviestejä.
The number of Suomi.fi Messages users exceeded four million – digital official mail is rapidly becoming an established part of the everyday lives of Finnish people28.8.2026 09:57:42 EEST | Press release
The number of Suomi.fi Messages users has exceeded four million. Since the entry into force of the legislation on the priority of digital official communications, the use of the service has increased rapidly. For a growing number of Finns, electronic official mail has become an ordinary way to receive messages from the authorities.
Öppettiderna för Myndigheten för digitalisering och befolkningsdatas serviceställe i Vasa ändras från och med den 1 september 202619.8.2026 12:00:00 EEST | Pressmeddelande
Öppettiderna för Myndigheten för digitalisering och befolkningsdatas serviceställe i Vasa ändras. Från och med den 1 september 2026 betjänar servicestället i Vasa med tidsbokning på måndagar, onsdagar och torsdagar. Man får i fortsättningen service utan tidsbokning på onsdagar klockan 9.00–12.00 i Vasa.
In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.
Visit our pressroom