Autodoc continues strong growth

Established in 2008, the e-commerce retailer is profiting from its online-first strategy. The flexibility provided by a lean corporate structure without physical outlets, along with the pan-European approach have allowed the Berlin-based company to largely escape the restrictions currently imposed on fixed-outlet sales.

Long-term growth through comprehensive range

The company’s long-term growth is based on the determined implementation of their growth strategy: This includes, first and foremost, the comprehensive product range of currently 2.5 million items. Autodoc thus offers its customers a comprehensive and growing range of car parts that everyone can afford. The associated services are being extended as well: Over the recent past these have included the launch of the “Autodoc Club” platform in the last quarter of 2019, along with the accompanying mobile app in February 2020. On this platform, Autodoc has bundled its digital services. At its core is a library of more than 2,500 video and PDF tutorials aimed at assisting customers with simple repairs to their own cars. The mobile app expands and complements the scope of functions on the online platform with a personal digital service logbook. Alongside the tutorials from the library, this includes, for example, the option of to track consumption of fuel and other consumables.

Alexej Erdle, Autodoc GmbH chief executive: “The figures for the first quarter of 2020 emphasise Autodoc’s continuing growth potential. The fact that we have posted such strong turnover figures despite the current crisis also demonstrates the robustness of our business model. As a purely online market player, we are flexible and in a position to profit in full from the long-term trend to online retail. Our highly digitalised processes are assisting us - particularly at the moment - in being able to react without constraints and to continue our drive for innovation and growth.”

For 2020 as a whole, Autodoc plans to continue its growth by means of innovation and further optimisation of operational processes.

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