Digital Workforce Services Oyj

Digital Workforce and ApolloIQ Unite to Transform Primary Care through Business Process Automation Collaboration

Share

Press release 13 July, 2023

Digital Workforce and ApolloIQ Unite to Transform Primary Care through Business Process Automation Collaboratio
n

ApolloIQ, a UK-based Intelligent Automation specialist in Primary Care, and Digital Workforce, a global leader in Healthcare Business Process Automation, have come together to redefine work efficiency and patient outcomes in primary care in the UK.

In a transformative partnership in the healthcare sector, ApolloIQ and Digital Workforce have announced their collaboration. The collaboration promises to bring about a revolutionary change in primary care by harnessing the power of process automation to enhance work efficiency, reduce errors, and significantly improve patient experience and outcomes.

Digital Workforce provides services and a valued-based pay-per-use purchase model that reflects eight years of specialisation. The company started with the objective of closing the gap between resource and care demands in healthcare in Finland. It is one of the few in the world to have delivered process automation solutions to clinical healthcare processes requiring the highest data security and uptime running demands.

ApolloIQ has its foundations in Clinical Pharmacy in Primary Care and is pioneering work in Process Automation solutions to replace repetitive tasks, thereby improving efficiency and standardisation. There is significant potential for automation in primary care across patient registration, chronic disease care paths, QOF (Quality and Outcomes Framework) outcomes, cancer care, referrals, blood test filing, and document management.

“Partnering with Digital Workforce aligns with our mission to drive digital transformation in the Primary Care sector. Through this collaboration, we can harness the power of intelligent automation to drive operational excellence, reduce costs, and optimise resource allocation," said Vlad Repede and Razvan Valcu, Co-founders of ApolloIQ.

"Each country has a unique way of organising healthcare, and knowing the organisational structures, decision-makers, processes, underlying funding structures, etc., requires local expertise and experience. Collaborating with ApolloIQ reinforces our UK go-to-market strategy and mission to provide leading-edge BPA services in healthcare directly and through selected niche partners. We are enthusiastic about the potential of this partnership to improve work efficiency further and elevate patient care," said Juha Järvi, Global Head of Healthcare of Digital Workforce Services Plc.


Primary care services provide the first point of contact in the UK healthcare system, acting as the 'front door' of the NHS. These services include general practice, community pharmacy, dental, and optometry (eye health) services.

The synergy between ApolloIQ's specialised knowledge in primary care and Digital Workforce's service portfolio and vast experience in clinical business process automation forms the cornerstone of this collaboration. This collaboration is poised to offer unmatched process automation solutions to revolutionise primary care and overall patient care.

For further information, please contact:

Juha Järvi, Head of Healthcare Global of Digital Workforce Services Plc

juha.jarvi@digitalworkforce.com

About Digital Workforce Services Plc

Digital Workforce Services Plc is a leading business process automation services and technology solution provider globally. Digital Workforce Outsmart services and technology solution suites allow organisations to save costs, accelerate digitalisation, increase revenue, improve customer experience, and gain a competitive advantage. Globally, over 200 large customers use Digital Workforce’s services and technologies to transform their businesses with automation. Founded in 2015, Digital Workforce currently employs over 200 business automation specialists in the US, the UK, Ireland, Poland, Germany, Finland, Sweden, Norway, and Denmark. Digital Workforce is publicly listed in Nasdaq First North Growth Market Finland.

Keywords

Alternative languages

Subscribe to releases from Digital Workforce Services Oyj

Subscribe to all the latest releases from Digital Workforce Services Oyj by registering your e-mail address below. You can unsubscribe at any time.

Latest releases from Digital Workforce Services Oyj

Digital Workforcelle 2,6 miljoonan euron tilaus merkittävältä yhdysvaltalaiselta energiayhtiöltä17.6.2025 11:45:00 EEST | Tiedote

Digital Workforcelle 2,6 miljoonan euron tilaus merkittävältä yhdysvaltalaiselta energiayhtiöltä Lehdistötiedote 17.6.2025, 11:45 EEST Digital Workforce vahvistaa pitkäaikaista automaatiokumppanuuttaan yhden Yhdysvaltojen suurimman energiayhtiön kanssa. Digital Workforce Services on saanut noin 2,6 miljoonan euron arvoisen uuden tilauksen pitkäaikaiselta asiakkaaltaan Yhdysvalloissa. Uusi toimeksianto jatkaa menestyksekästä monivuotista kumppanuutta, jonka tavoitteena on laajentaa älykästä automaatiota asiakkaan toiminnoissa. Pörssinoteerattu energiayhtiö palvelee yli 9 miljoonaa yksityistä, julkista ja yritysasiakasta ja työllistää yli 28 000 ammattilaista koko maassa. Uuden tilauksen kautta Digital Workforce jatkaa liiketoimintaprosessien analysointi- ja automaatiokehityspalvelujen tarjoamista. Nämä palvelut tukevat asiakkaan monialustastrategiaa tuottaen konkreettisia tuloksia ja samalla tehostaen teknologiainvestointeja. Lisäksi palvelut auttavat pitämään lisenssikustannukset mahdo

Digital Workforce Services Receives €2.6 Million Order from Major U.S. Utility Company17.6.2025 11:45:00 EEST | Press release

Digital Workforce Services Receives €2.6 Million Order from Major U.S. Utility Company Press Release June 17, 2025 at 11:45 AM EEST Digital Workforce strengthens long-term automation partnership with one of the largest utility companies in the United States. Digital Workforce Services Plc has secured a new order valued at approximately €2.6 million from a long-standing client in the United States. The new engagement continues a successful multi-year partnership focused on scaling intelligent automation across the client’s operations. The publicly listed utility company serves over 9 million private, public, and enterprise customers and employs over 28,000 professionals nationwide. Under the new order, Digital Workforce will continue to provide business process analysis and automation development services that support the client’s multi-platform automation strategy, driving results while optimizing technology investments and minimizing licensing costs. A key focus of the collaboration i

Digital Workforcen ja Atostek toteuttavat Lifecare, Webstar ja Mediatri -järjestelmien Kanta-arkistoinnin 2M-IT:n asiakkaille27.5.2025 08:00:00 EEST | Tiedote

2M-IT:n asiakkaat, Pohjanmaan ja Varsinais-Suomen hyvinvointialueet, ovat hankkineet Digital Workforcen ja Atostekin tuottaman palvelun Lifecare, Webstar ja Mediatri -järjestelmien arkistoimiseksi Kelan Kantaan. Hankkeen tavoitteena on, että järjestelmiin tallennetut tiedot arkistoidaan mahdollisimman nopeasti, jotta hyvinvointialueet pääsevät eroon poistuvien järjestelmien kustannuksista. Pohjanmaan hyvinvointialueen hankkeessa tietoja poimitaan poistuvan Lifecare-järjestelmän viidestä tietokannasta ja Varsinais-Suomen hyvinvointialueella Lifecare, Webstar ja Mediatri -järjestelmien 16 tietokannasta. Tiedot muunnetaan tarvittavaan muotoon ja siirretään sekä Kelan Kanta-arkistoon että hyvinvointialueiden omiin sähköisiin arkistoihin. Molemmat projektit ovat käynnistyneet toukokuussa ja käsiteltävänä on yhteensä noin 1 300 000 henkilötunnusta. Ratkaisu perustuu Digital Workforcen ohjelmistorobotiikkaan ja Atostekin ERA-alustaan, jotka yhdessä mahdollistavat sujuvan tiedonsiirron Kanta-a

Digital Workforce and Atostek archive legacy data from Lifecare, Webstar, and Mediatri -systems for 2M-IT’s clients27.5.2025 08:00:00 EEST | Press release

2M-IT's clients, the Wellbeing Services Counties of Ostrobothnia and Southwest Finland, have procured a service provided by Digital Workforce and Atostek to migrate their legacy data into Kela's Kanta archive. The common objective of both projects is to archive the data as quickly as possible, enabling the counties to eliminate the costs associated with their legacy systems. Ostrobothnia’s migration project involves extracting data from five databases of the decommissioned Lifecare -system, while at Southwest Finland, data is being collected from 16 databases across the decommissioned Lifecare, Webstar, and Mediatri -systems. The data is converted into the required format and transferred to both Kela’s Kanta archive and the counties’ own electronic archives. Both projects started in May and collectively cover processing data related to approximately 1,300,000 personal identity codes. The solution is based on Digital Workforce’s robotic process automation and Atostek’s ERA -platform, wh

Digital Workforce ja Interpath solmivat strategisen kumppanuuden vauhdittaakseen yritysten muutosta tekoälyn ja asiantuntijuuden avulla15.5.2025 11:00:00 EEST | Tiedote

Lontoo | Helsinki | 15.5.2025 Digital Workforce Services Oyj, johtava tekoälyagentteihin ja liiketoiminnan automaatioon keskittynyt palveluyhtiö sekä kansainvälinen asiantuntijayritys Interpath, ovat tänään ilmoittaneet strategisesta kumppanuudesta, jonka tavoitteena on auttaa eri toimialojen organisaatioita navigoimaan ja nopeuttamaan digitaalista liiketoiminnan muutostaan. Digital Workforce auttaa suuria organisaatioita tehostamaan tuottavuutta ja edistämään kasvua ottamalla käyttöön tekoälyyn perustuvia digitaalisia työntekijöitä eli agentteja, jotka voivat hoitaa tietotyön tehtäviä, tukea päätöksentekoa ja käyttää tietojärjestelmiä aivan kuten ihmisetkin. Digital Workforcen ratkaisut auttavat yrityksiä automatisoimaan monimutkaisia prosesseja, vähentämään manuaalista työkuormaa ja nopeuttamaan digitaalista muutosta laajassa mittakaavassa. Yhteistyö yhdistää Digital Workforcen huippuluokan osaamisen liiketoiminnan automaatiossa ja tekoälyagenteissa Interpathin syvälliseen neuvonanto

In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.

Visit our pressroom
World GlobeA line styled icon from Orion Icon Library.HiddenA line styled icon from Orion Icon Library.Eye