HUS launches a childbirth helpline


The childbirth helpline will be available from June 10. Going forward, a single phone number will guide all who are about to give birth in the HUS region.

In future, patients coming in to give birth will call the childbirth helpline instead of the individual numbers of the maternity hospitals. The childbirth helpline, tel. 09 471 71500, will open June 10, 2024, at 8:00 a.m. The phone numbers of the maternity hospitals will not be completely deactivated but calls to them will be routed to the childbirth helpline.  
Patients should always call the childbirth helpline before leaving to give birth. To ensure that we are able to provide smooth guidance, HUS would prefer that the person giving birth calls the helpline herself. The midwife who answers the call will assess the situation and direct the patient to the appropriate maternity hospital. The patient's wishes will be the main consideration in the choice of maternity hospital. Medical criteria and bed availability in the maternity hospitals will also be considered. 
The aim of the centralized helpline is to make it easier to arrive to give birth. The childbirth helpline and common situational picture also help to prevent crowding at the labor wards. The childbirth helpline has been in testing during office hours since May 6. 

“We have received positive feedback during the pilot project. The calls are taken by experienced midwives as before, but now all those who are coming in to give birth receive guidance from a single phone number throughout the HUS region,” says Satu Polkko, Nurse Director for Emergency Services in Gynecology and Obstetrics.



Satu Polkko, Nurse Director, Division of Emergency Services, Gynecology and Obstetrics
Gynecology and Obstetrics, HUS
+358 50 427 2323

About HUS

HUS Helsinki University Hospital is the biggest provider of specialized healthcare in Finland. Our high expertise is internationally recognized and accredited. As a university hospital, we are on the cutting edge of developing and evaluating our treatment methods and activities. 

HUS treats almost 700,000 patients every year. Our more than 27,000 professionals work to provide the best possible care for our patients. We are responsible for organizing specialized health care in the Uusimaa region. The treatment of many rare and difficult diseases in Finland has been centralized to HUS as well.

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