Digital Workforce Services, Plc. Partners with a US Healthcare system to Revolutionize Order Processing with Hyperautomation

Press Release

Digital Workforce Services, Plc. Partners with a US Healthcare system to Revolutionize Order Processing with Hyperautomation

December 9, 2024, at 8.00 AM EET – Digital Workforce Services Plc., a leading provider of process automation services, is pleased to announce a strategic partnership with a US Healthcare system to enhance order processing efficiency through advanced hyperautomation technologies.

Under the terms of the agreement, Digital Workforce will implement a comprehensive multi-technology hyperautomation solution designed to streamline client’s order transcription processes. This initiative aims to improve operational efficiency, reduce manual errors, and enhance overall productivity.

The solution involves automating the transcription of incoming faxes into a digital system and extracting key information to create orders. The turnkey service includes Automation Development and Testing, Scalable Multi-technology Outsmart Automation Environment, Human-in-the-Loop Services, Run Management, and Support Services. 

The multi-technologies delivered from the Outsmart hyperautomation cloud platform include various technologies, such as Robotic Process Automation, Intelligent Document Processing, Business Process Management, and Human-in-the-loop. 

The partnership aims to create a technologically advanced, efficient order-processing system that leverages intelligent automation to improve accuracy and reduce processing time. The initial impact of automation will be evaluated during a pilot phase, with plans to scale the automation to other templates and workflows in subsequent phases.

"We are thrilled to partner with this large US Healthcare System to bring our cutting-edge automation solutions to their order processing operations. This collaboration represents a significant step forward in our mission to enhance efficiency and accuracy in healthcare processes. We look forward to a successful implementation and its positive impact on the client’s operations," said Jussi Vasama, CEO of Digital Workforce Services Plc.

For further information. please contact:
Jussi Vasama. CEO. Digital Workforce Services Plc. Tel. +358 50 380 9893

About Digital Workforce Services Plc
Digital Workforce Services Plc is a leader in business automation and technology solutions. Its Outsmart platform and services, including Enterprise AI Agent solutions, empower organizations to transform knowledge work, reduce costs, accelerate digitalization, enhance customer experiences, and strengthen their competitive edge. Over 200 large international organizations rely on the company’s services to drive transformation through automation. Digital Workforce has particular expertise in automating healthcare and social care pathways, advancing long-term condition follow-up, improving patient safety, and enhancing the productivity of healthcare professionals. Founded in 2015, Digital Workforce employs over 200 business automation specialists across the US, UK & Ireland, and Northern and Central Europe. The company is listed on the Nasdaq First North Growth Market Finland. https://digitalworkforce.com