Digital Workforce Selected as Full-Stack Automation Services Provider by Prominent Nordic Occupational Pension Insurance Company

Press Release 12 December 2023

Digital Workforce Selected as Full-Stack Automation Services Provider by Prominent Nordic Occupational Pension Insurance Company

A major Nordic occupational pension insurance company, renowned for its life and pension insurance services to over 40,000 corporate clients and 1.9 million individuals, has entered into a contract with Digital Workforce, a top provider of business process automation services. This partnership marks a significant step towards integrating full-stack automation services into the company's operations.

The initial focus will be on administrative processes designed to streamline operations and increase efficiency significantly. The adoption of digital workflows will transform the way manual processes are currently handled, leading to substantial improvements in service delivery.

As the pace of digital transformation accelerates, the client was searching for a supplier capable of taking active ownership of the developed tools and services. The selected solutions are built on a well-established platform, consistently adapted to cater to emerging needs. They are designed to be functional, manageable, competitively priced, and uphold high-security standards, complying with legal and market requirements.

"We are thrilled to commence this journey with our new client. Our expertise in the financial services industry and dedication to best practices guarantee swift progress, scalable solutions, a secure cloud-based platform, and continuous 24/7 support and maintenance. We are devoted to delivering future-proof solutions that can evolve to manage more complex processes effectively," stated Karli Kalpala, Head of Strategy and FSI at Digital Workforce.

The client has chosen the 'Outsmart Go' platform supplemented by 'Design and Delivery' services. These tools and services, acclaimed for their market credibility, will support the client's internal team, ensuring effective automation of processes.

Sustainability was a crucial factor in the client’s tender process, giving preference to suppliers demonstrating strong sustainability performance and placing a significant emphasis on choosing partners committed to achieving climate neutrality by 2025.

More information

Karli Kalpala, Head of Strategy and FSI at Digital Workforce., +358 50 537 8707 karli.kalpala@digitalworkforce.com

About Digital Workforce Services Plc

Digital Workforce Services Plc is a leading business process automation services and technology solution provider globally. Digital Workforce Outsmart services and technology solution suites allow organizations to save costs, accelerate digitalization, increase revenue, improve customer experience, and gain a competitive advantage. Globally, over 250 large customers use Digital Workforce’s services and technologies to transform their businesses with automation. Founded in 2015, Digital Workforce currently employs over 200 business automation specialists in the US, the UK, Ireland, Poland, Germany, Finland, Sweden, Norway, and Denmark. Digital Workforce is publicly listed in Nasdaq First North Growth Market Finland.