Agent Workforce Now Available in the Microsoft Marketplace

Microsoft customers worldwide can now discover and deploy Agent Workforce through Microsoft Marketplace, accessing trusted solutions that accelerate innovation and business transformation with unified integration across Microsoft products

Press Release, January 7, 2026 11:30 AM EET — Digital Workforce Services Plc (Nasdaq First North: DWF), a leader in business automation and Enterprise AI agents for highly regulated industries, today announced the availability of Agent Workforce in the Microsoft Marketplace, the unified online destination for customers to buy trusted cloud solutions,  AI apps, and agents to meet their business needs.  Digital Workforce customers can now discover and deploy trusted solutions through Microsoft Marketplace, with smooth integration and streamlined management across Microsoft Azure and other Microsoft products.

Agent Workforce is a portfolio of specialist AI agents for insurance that autonomously manage high-volume claims work — from first notification of loss (FNOL) to final settlement — by reading complex documentation, applying coverage rules, detecting potential fraud, and orchestrating end-to-end workflows across existing core systems. Agent Workforce enables insurers and third-party administrators to deploy AI agents alongside their existing Microsoft investments with measurable business impact and scale from pilots to production with enterprise-grade security, compliance, and observability.

“Insurers everywhere are under pressure to handle more claims with scarce specialist talent, while meeting tighter regulatory and customer expectations,” said Karli Kalpala, Head of Strategy and AI Agent Business at Digital Workforce Services Plc. “By making Agent Workforce available through Microsoft Marketplace, we’re giving claims leaders a fast, low-friction way to bring AI agents into their existing operations on a platform they already trust. Our agents work alongside human teams, taking full ownership of routine knowledge work in claims, so insurers can scrutinise every claim as if it were their only claim that day, without replacing their core systems or compromising governance.”

“We’re pleased to welcome Digital Workforce's Agent Workforce to Microsoft Marketplace,” said Cyril Belikoff, vice president, Microsoft Azure Product Marketing. “Marketplace connects trusted solutions from global partners with customers worldwide, making it easy to find and deploy apps that work seamlessly with Microsoft products.”

Learn more about Agent Workforce on its page in the Microsoft Marketplace.

For more information, please contact

Karli Kalpala, Head of Strategy, Digital Workforce Services Plc, karli.kalpala@digitalworkforce.com

About Digital Workforce Services Plc

Digital Workforce Services Plc (Nasdaq First North: DWF) is a leader in business automation and technology solutions. With the Digital Workforce Outsmart platform and services—including Enterprise AI agents—organizations transform knowledge work, reduce costs, accelerate digitization, grow revenue, and improve customer experience. More than 200 large customers use our services to drive the transformation of work through automation and Agentic AI. Digital Workforce has particularly strong experience in healthcare, automating care pathways across clinical and administrative workflows to reduce burden, enhance patient safety, and return time to patient care. Following the acquisition of e18 Innovation, the company has further strengthened its position in the UK healthcare pathway automation. We focus on repeatable, outcome-based use cases, and we operate with high integrity and close customer collaboration. Founded in 2015, Digital Workforce employs more than 200 automation professionals in the US, UK, Ireland, and Northern and Central Europe. Our vision: Transforming Work – Beyond Productivity. https://digitalworkforce.com | https://agent-workforce.com