Digital Workforce Services Oyj

Digital Workforce Services delivers robotic process automation to Keva

Share

Digital Workforce Services delivers robotic process automation to Keva

August 9, 2022

Digital Workforce was selected in a public procurement procedure to deliver a robotic process automation solution for Keva (formerly Municipal Pension Insurance). As part of the solution, the robotic process automation solutions in production will be moved from the current environment used by Keva to Digital Workforce's cloud service. The service includes solution maintenance, management and support services. In addition, Digital Workforce offers professional services to Keva. The implementation of the service will start in August 2022.

Keva is Finland's largest pension insurer, which takes care of the pension issues of the municipal sector, the state, the church, Kela personnel, the Bank of Finland and the new welfare areas. Keva serves a total of 1.3 million public sector employees and pensioners.

Mika Vainio-Mattila, CEO, Digital Workforce Services

"The tender we have now won is an example of our solid robotic process automation expertise and strengthens our position in the banking and insurance sector in Finland. In the future, digitization will be related to all the work to be done, and the automation benefits sought by companies have expanded from the efficiency of individual routine tasks to the comprehensive automation of business processes, which accelerates digitalization, increases turnover, and improves customer experience and competitiveness. By automating routine tasks, employees are able to focus on more meaningful tasks that generate added value."

Tommi Heinonen, IT director, Keva

"We are pleased to be able to start cooperation with Digital Workforce Services, who convinced us with their professionalism and solid proof of robotic process automation projects. Our current solutions will first be transferred to Digital Workforce's cloud service, after which Digital Workforce will maintain, manage and support our solutions. We believe that we can further develop our operations with the help of intelligent automation together with a new, long-term partner."

More information:

Mika Vainio-Mattila, CEO
Tel. +358 40752 0617
mika.vainio-mattila@digitalworkforce.com

Tommi Heinonen, IT director, Keva
Tel. +358 40 700 9983
tommi.heinonen@keva.fi

About Keva

Keva is Finland's largest pension insurer, which takes care of the pension issues of the municipal sector, the state, the church, Kela personnel, the Bank of Finland and the new welfare areas. Our second statutory task is related to reducing the risk of incapacity for work. We carry out our task e.g. by offering employers versatile working life services and researched information to support workforce management. We serve a total of 1.3 million public sector employees and pensioners. We have approximately 2,000 employer clients. We handle pension matters with approximately 500 employees.

https://www.keva.fi/

About Digital Workforce Services Oyj

Digital Workforce Services Oyj
Digital Workforce Services Oyj
Mechelininkatu 1a
00180 Helsinki

https://digitalworkforce.com

About Digital Workforce Services
Digital Workforce Services Plc is the leading business automation platform and service provider globally. Digital Workforce Outsmart platform allows organizations to accelerate digitalization, increase revenue, improve customer experience and gain competitive advantage. Globally, over 200 large customers use Digital Workforce’s platform and services to transform their businesses with automation. Founded in 2015, Digital Workforce currently employs over 200 business automation specialists in the US, the UK, Poland, Germany, Finland, Sweden, Norway, and Denmark. Digital Workforce is publicly listed in Nasdaq First North Growth Market Finland.
https://digitalworkforce.com

 

 

Subscribe to releases from Digital Workforce Services Oyj

Subscribe to all the latest releases from Digital Workforce Services Oyj by registering your e-mail address below. You can unsubscribe at any time.

Latest releases from Digital Workforce Services Oyj

Digital Workforcen Agent Workforce -ratkaisu saa vauhtia Microsoft Foundryssa ja Microsoft Azuressa25.11.2025 08:30:00 EET | Tiedote

Helsinki, Suomi -Digital Workforce Services Plc jatkaa innovaatioiden edistämistä vakuutuskorvauskäsittelyssä Agent Workforce -ratkaisullaan tuottaen mitattavia tuloksia vakuutusyhtiöille ja kolmannen osapuolen korvaus- ja hallinnointipalvelujen tuottajille (TPA). Microsoft Azuren päälle rakennettu ratkaisu hyödyntää Microsoft Foundryn kehittyneitä agenttiominaisuuksia ja orkestrointiteknologioita, joita tukevat avoimen lähdekoodin kehykset. Lanseerauksestaan lähtien Agent Workforce on auttanut vakuutusyhtiöitä uudistamaan koko korvauskäsittelyprosessinsa ensimmäisestä vahinkoilmoituksesta (FNOL) lopulliseen korvausratkaisuun ottamalla käyttöön erikoistuneita tekoälyagentteja tehtäviin kuten tietojen kerääminen, vakuutusturvan kelpoisuuden tarkistaminen, petosten havaitseminen, korvauspäätökset ja korvausten maksaminen. Ratkaisun modulaarinen arkkitehtuuri mahdollistaa nopean käyttöönoton ja integroinnin olemassa oleviin korvausjärjestelmiin nopeuttaen muutosta ja parantaen asiakaskoke

Digital Workforce’s Agent Workforce Solution Gains Momentum on Microsoft Foundry and Microsoft Azure25.11.2025 08:30:00 EET | Press release

Helsinki, Finland - Digital Workforce Services Plc continues to drive innovation in insurance claims processing with its Agent Workforce solution, now delivering measurable results for insurers and third-party administrators. Built on top of Microsoft Azure, the solution uses advanced agent capabilities and orchestration technologies from Microsoft Foundry, supported by open-source frameworks. Since its launch, Agent Workforce has helped insurers reimagine their entire claims journey, from first notification of loss (FNOL) to final settlement, by deploying specialist AI agents for tasks such as data capture, coverage eligibility, fraud detection, adjudication, and settlement. The solution’s modular architecture enables rapid onboarding and integration with existing claims systems, accelerating transformation and improving customer outcomes. Key Highlights: Proven Impact: Early adopters report significant reductions in manual processing time and improved accuracy in claims handling. Sca

Digital Workforcelle sopimuksen jatko ja laajennus Portsmouth Hospitals University (PHU) NHS Trustin kanssa20.11.2025 09:00:00 EET | Tiedote

Digital Workforcelle sopimuksen jatko ja laajennus Portsmouth Hospitals University (PHU) NHS Trustin kanssa Lehdistötiedote 20.11.2025 Yhteistyömme Portsmouth Hospitals Universityn (PHU) NHS Trustin kanssa vahvistuu uudella kolmen vuoden sopimuksella, jonka puitteissa Digital Workforce Services Oyj jatkaa älykkäiden automaatiopalveluiden toimittamista ja laajentamista yhteistyössä Trustin ja kumppanimme PSTG Ltd:n kanssa. Iso-Britannian NHS (National Health Service) on mittakaavaltaan ja laajuudeltaan yksi Euroopan suurimmista terveydenhuoltojärjestelmistä: yli 220 sairaanhoitopiiriä, jotka palvelevat 56 miljoonaa ihmistä, 1,4 miljoonaa työntekijää, taustalla 190 miljardin punnan budjetti ja 10 miljardin punnan panostus digitaaliseen, dataan ja tekoälyyn. Jatkosopimus kuvastaa vahvan yhteistyön ja luottamuksen suhdetta, jonka olemme rakentaneet PHU:n kanssa heidän automaatiomatkansa alusta lähtien. Olemme iloisia voidessamme jatkaa tukeamme PHU:lle vastaten heidän kehittyviin automaati

Digital Workforce Services Plc announces a contract extension and expansion with Portsmouth Hospitals University NHS Trust20.11.2025 09:00:00 EET | Press release

Digital Workforce Services Plc announces a contract extension and expansion with Portsmouth Hospitals University NHS Trust Press release 20 November 2025 Our partnership with Portsmouth Hospitals University (PHU) NHS Trust continues to strengthen through a new three-year agreement, under which Digital Workforce Services will continue to deliver and expand intelligent automation services in collaboration with the Trust and our partner PSTG Ltd. This reflects the strong collaboration and trusted relationship we’ve built together since their automation journey began. We’re pleased to have supported PHU along the way, responding to their evolving automation capability and requirements, and adapting our role to align with the development of their exceptional in-house expertise. The new agreement includes an extension of services for a further three years, and importantly, the introduction of new BPA (Business Process Automation), Orchestration, and IDP (Intelligent Document Processing) capa

Digital Workforce on solminut sopimuksen - Ruotsin johtavan sairaalan - Södersjukhusetin kanssa11.11.2025 08:00:00 EET | Tiedote

Digital Workforce on solminut sopimuksen Södersjukhusetin kanssa, joka on yksi Skandinavian suurimmista sairaaloista. Kumppanuudella tuetaan ja vauhditetaan sairaalan automaatio-ohjelmaa. Sopimus jatkaa aiempaa yhteistyötä, ja sen myötä Digital Workforcen ruotsalainen konsulttitiimi työskentelee Södersjukhusetin omien asiantuntijoiden rinnalla tunnistaakseen, kehittääkseen ja toteuttaakseen automaatioratkaisuja. Södersjukhuset-sairaala on osa Tukholman aluetta, suurta julkista organisaatiota, joka edistää jatkuvaa yhteistyötä eri yksiköidensä välillä automaatioiden kehittämisessä. Digital Workforcen ja Södersjukhusetin välisen kumppanuuden tavoitteena on tehostaa sairaalan sisäisiä prosesseja ja luoda samalla edellytykset sille, että ratkaisuja voidaan laajentaa muualle organisaatioon tarpeiden mukaan. ”Digital Workforce on johtava prosessiautomaation asiantuntija terveydenhuollossa, jolla on erityisen vahva jalansija Isossa-Britanniassa ja kotimaassamme Suomessa. Pohjoismaisilla sote-

In our pressroom you can read all our latest releases, find our press contacts, images, documents and other relevant information about us.

Visit our pressroom
World GlobeA line styled icon from Orion Icon Library.HiddenA line styled icon from Orion Icon Library.Eye